Need help upgrading to Windows 11 pro 24H2 form 23H2 0xc1900101 error

Anonymous
2025-04-28T03:06:50+00:00

I have been trying to upgrade my PC Windows 11 Pro from 23H2 (build 22631.5262) to 24H2 for several months. The upgrade downloads but always fails with the 0xc1900101 error.

My pc meets all of the hardware requirements as per the Microsoft PC Health Check App. My system uses a Gigabyte Technology Co., Ltd. H470M DS3H -CF mother board, 2.90 gigahertz Intel Core i5-10400- 64 bit, 1.09 TB HDD, drive 0 15.85 Gigabytes Usable Memory, c: (NTFS on drive 0) , 1.09 TB 855.87 GB free. UEFI: American Megatrends Inc. F4 08/28/2020. All of the security update have been installed. All of the drivers have been updated. Memory integrity is on and there are no drivers listed in the vulnerable driver blocklist.

I disconnect the pc from the Internet/Router before running the update. Disconnected the old scanner and deleted the drivers and programs. Removed the Logitec 300 camera and deleted all of the drivers. Run the update troubleshooter. Run FSC and DISM. Reset Windows update components, all several times.

I have looked at C:$WINDOWS.~BT\Sources\Panther and opened setupact.log or setuperr.log to see where the update fails, but do not understand what I am looking for the failure.

Any help will be greatly appreciated.

Lew
Windows for home | Windows 11 | Windows update

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  1. Ramesh 181.8K Reputation points Volunteer Moderator
    2025-04-28T03:11:55+00:00

    Please share your Farbar scan logs. Will request the setup logs later.

    Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    (or)

    https://downloads.malwarebytes.com/file/mbst-frst64

    Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

    See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png. It's a safe tool used in most antimalware forums.

    If the OS language is not English, rename FRST64.exe to FRST64English.exe.

    Run the program. Don't check or uncheck any options. Click "Scan".

    Add the two logs, FRST.txt and Addition.txt, to a Zip archive, share them on OneDrive or GoFile.io and post the link here.

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