I have this weird problem where browsing applications force close themselves? I have found a mini work around and that is to go and rename the exe file to something like "Chrome2.exe" or "Brave2.exe"

Anonymous
2025-06-12T07:32:02+00:00

What is going on how do i fix it? Everytime i open these apps it just closes and i dont understand what to do? I have reset my computer, i have reinstalled all of these apps multiple times. Im very confused and would like some help, this only started happening recently so i dont know what was different between now and then.

The only browser that works fine on the laptop as of now is edge.

Please help!!!

Windows for home | Windows 11 | Internet and connectivity

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Anonymous
2025-06-15T05:45:56+00:00

Hi ,

Well, generally the block can be applied to everyone in the family in the configuration, which I think your parent has to check if in the Microsoft family system you are considered a minor, perhaps due to a date error.

https://answers.microsoft.com/pt-br/windows/for...

He may also try to remove you or re-add you, you can correct the dates.

Check if the consent system is active.

1- To remove consent from a family member's account,

2- Visit family.microsoft.com and sign in to your Microsoft account.

3- Scroll down and select Manage my child's profile information.

4- Find your family member and select Remove consent for this child's account.

Unfortunately, you were right to distrust the Microsoft Family system because there was nothing preventing you from doing so other than being in the family system.

The last option is to contact your father's Microsoft support and inform them of the situation to see if there is any error.

This is not a Windows problem, but rather a problem with the Microsoft family system.

https://support.microsoft.com/pt-br/contactus

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  1. Anonymous
    2025-06-12T20:01:17+00:00

    did i do it right?

    if so I had done this it had opened for a second and then it closed

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  2. Anonymous
    2025-06-12T19:10:01+00:00

    Hi ,

    Do the following: open the command prompt (admin) and run this command: net user administrator /active:yes, restart the PC and log in to the administrator account and try to install the browser and test

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  3. Anonymous
    2025-06-12T15:23:45+00:00

    Hi, sorry I was away for a while. I have done a complete wipe of my computer, getting rid of everything, and the problem persists.

    I have literally a clean slate and its annoying how I cannot use other browsers right now just tried brave and it shutdown on me could this be an update of windows that is affecting me?

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  4. Anonymous
    2025-06-12T10:59:49+00:00

    Hi ,

    Complete cleaning you mean the clean reinstall process Windows?

    Independent Advisor - Community

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