Win10, Right click on pinned programs in Start Menu no longer have file list

It's interesting that KB5055518 appears to be the cause of the problem. Wildbilly's original post (which started this thread) was on April 7. The first few responses on the thread also occurred on April 7. KB5055518 wasn't released until April 8.

I didn't notice the issue on my computer until April 8 when it installed all three of the updates mentioned in your post. I usually check for updates manually on the second Tuesday of the month, but this month the computer was already downloading and installing updates by the time that I went to check.

• It's curious about the April 7, 2025 date when the updates were released on April 8.
• If the updates are manually installed without being connected to the internet (KB5055683 and KB5055518 are in the catalog, KB5057589 can be downloaded while installing with Windows Update and then tried again), the error doesn't occur.
• Sometimes, even without Windows Update finishing downloading the updates and without having any installed, just restarting during the download causes the error.

Conclusion: The three updates released on April 8 don't have any issues. It must be that Windows Update itself was updated internally on April 7, and there's a bug. These internal updates don't appear in the update history.

Servicing Stack 10.0.19041.5676

Chatgpt:

Windows Update can update internally without appearing in the update history as an update with a KB (Knowledge Base) identifier.

These internal updates affect the Windows Update client itself and sometimes maintenance system components (such as the Windows Update service, the installation engine, or the Background Intelligent Transfer Service (BITS).

Characteristics of these updates:
✅ They do not appear in the update history as KBxxxxx.

✅ They can be installed silently (without asking for permission or displaying a warning).

✅ They can change the behavior of the update system, including how future updates are downloaded and installed.

✅ They are sometimes recorded in Event Viewer or in internal log files (such as WindowsUpdate.log or CBS.log), but not in the usual Update History section.

✅ Some versions of these updates are called “Update Stack Packages” or “Servicing Stack Updates (SSU)” and may be packaged or disguised as part of other updates.

I am having the same issue but I narrowed it down to Windows Update installing any update that came out after March's Patch Tuesday. This includes Windows Defender anti-virus updates installed using Windows Update.

If I disable Windows Update using the group policies editor (I have Windows 10 Professional) and install updates manually including Windows Defender anti-virus updates I do not have the problem and my start menu jump lists continue to work.

I have Windows Updates paused. I've also stopped them using group policies. Defender continues to update automatically. Check the dates. This doesn't reproduce the jumplist issue.

I remind you that in order for Microsoft to fix the problem quickly, you must use the Feedback Center (Win+F).