Why does my PC keep booting into the bluescreen and not let me leave

Anonymous
2025-06-26T22:08:47+00:00

So I turned my PC on in the morning after putting it into sleep mode, I then proceeded to restart it because it wasn't opening my programs. After it restarted it sent me to the recovery page and it doesn't let me get out of it. I tried using my spare Windows 10 backup and that doesn't work either. Please help

Windows for home | Windows 10 | Windows update

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Anonymous
2025-07-01T04:01:24+00:00

You have been incredibly amazing to work with too. Glad that everything is working now. If all is resolved, feel free to mark the answer for this thread and feel free to choose a rating and have a great day Andrew!

All the best!

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  1. Anonymous
    2025-06-28T05:16:59+00:00

    Thanks, Andrew that’s super helpful. This confirms you are on the correct drive (E:) and Windows was previously installed here

    Now the goal is to free up enough space (at least 1–2 GB) so the system can boot or repair properly. Here's the next exact set of things to do.

    ** In Command Prompt:

    rd /s /q E:$Windows.~BT

    rd /s /q E:\Windows\SoftwareDistribution\Download

    rd /s /q E:\Windows\Temp

    These remove upgrade leftovers and temporary installer files.

    **: Disable Hibernate (delete hiberfil.sys)

    If this worked, it’ll free 4–8 GB instantly.

    powercfg /hibernate off

    If you get an error, use this alternative:

    attrib -h -r -s E:\hiberfil.sys

    del E:\hiberfil.sys

    ** Delete Large Logs or Crash Dumps

    Browse to these folders in Notepad > File > Open, make sure to set file type to “All Files (.)”:

    E:\Windows\System32\LogFiles

    E:\Users[YourName]\AppData\Local\Temp

    E:\Windows\LiveKernelReports

    E:\Windows\Memory.dmp (delete this if present, it can be several GB)

    Delete the largest files you find, especially .dmp, .log, and .tmp.

    ***Open Notepad > File > Open > This PC

    Check how much free space is now showing for drive E:

    ***Once you have at least 1 GB free, go to

    Troubleshoot > Advanced Options > Startup Repair

    Choose E: (Windows) if prompted

    ***If Startup Repair still fails:

    Boot from USB

    Click Install Now

    Select Custom: Install Windows only

    Choose E: (your current system drive)

    Do NOT format it

    Windows will move your existing install to a folder called Windows.old

    Your files will be safe in:

    E:\Windows.old\Users[YourName]

    Let me know how much free space do you see after cleanup?

    If any command shows errors?

    If Startup Repair now works or still fails?

    We’re down to the final steps, and I’ll help finish it out with you.

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  2. Anonymous
    2025-06-28T05:46:36+00:00

    I tried doing all the commands and it says "Could not find"

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  3. Anonymous
    2025-06-28T05:55:23+00:00

    Thanks, Andrew. That tells us those folders or files were either already deleted, or

    never created properly due to the broken update or space issue.

    Try the repair install I have provided instead.

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  4. Anonymous
    2025-06-28T06:04:30+00:00

    It still says the system drive is too small

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