Why does my PC keep booting into the bluescreen and not let me leave

Anonymous
2025-06-26T22:08:47+00:00

So I turned my PC on in the morning after putting it into sleep mode, I then proceeded to restart it because it wasn't opening my programs. After it restarted it sent me to the recovery page and it doesn't let me get out of it. I tried using my spare Windows 10 backup and that doesn't work either. Please help

Windows for home | Windows 10 | Windows update

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Anonymous
2025-07-01T04:01:24+00:00

You have been incredibly amazing to work with too. Glad that everything is working now. If all is resolved, feel free to mark the answer for this thread and feel free to choose a rating and have a great day Andrew!

All the best!

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  1. Anonymous
    2025-06-28T03:22:37+00:00

    These are the files I see

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  2. Anonymous
    2025-06-28T02:07:20+00:00

    Thanks for the update, Andrew. Try these steps.

    Step 1: Browse and manually delete temp files

    Type this into Command Prompt:

    notepad

    In Notepad, go to File > Open.

    In the file explorer window that opens

    Change file type from “Text Documents” to “All Files (.)” at the bottom.

    Navigate to

    E:\Windows

    If you see a Temp folder, right-click it and delete its contents.

    Also check these folders if they exist

    E:$Recycle.Bin

    E:\Windows\SoftwareDistribution\Download

    E:\Windows\Logs

    E:\Windows\System32\LogFiles

    E:\Users<YourUsername>\AppData\Local\Temp

    You can sort by size and delete the largest files/folders first (especially .log, .dmp, .tmp files).

    Step 2: In Command Prompt again, run:

    attrib -h -r -s E:\hiberfil.sys

    del E:\hiberfil.sys

    This deletes the hibernation file (4–8 GB usually). It might be hidden, this command ensures it’s removed directly.

    If that doesn’t work, run:

    powercfg /hibernate off

    Now that you're on the E: drive, this might work here.

    Step 3: Back in Notepad’s Open > This PC, look at the E: drive again and confirm how much free space is available.

    Once you have at least 1–2 GB free, do:

    Step 4: Go to Troubleshoot > Advanced Options > Startup Repair.

    Select the Windows on E: if prompted.

    If the repair still fails, do this:

    Step 5: From the same USB, choose Install Now.

    Select Custom: Install Windows only.

    Choose the 222 GB E: drive, DO NOT format it.

    Proceed with the install, Windows will move your existing install to Windows.old, preserving files in Users.

    Please let me know if you are able to manage to delete enough space from E:?

    How much free space does it now show?

    Do you see any error messages after running the commands?

    You're doing really well despite a tough situation. I’m right here to walk you through the rest.

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  3. Anonymous
    2025-06-28T02:00:07+00:00

    When I type "cd \windows\temp" in my E drive it says "The system cannot find the path specified

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  4. Anonymous
    2025-06-28T01:00:32+00:00

    Hi Andrew,

    Thanks for sending the screenshot and following through on all the steps so far. You’ve done great work, and I can now confirm a few things with clarity.

    Your main Windows drive still exists, it’s listed as Volume 1.

    We now know your actual Windows installation is on E:, and it’s likely full which explains the blue screen and failed repairs.

    Please follow these exact steps

    Step 1: In Command Prompt, type

    E:

    cd \windows\temp

    del *.* /s /q

    Then

    cd \windows\softwaredistribution\download

    del *.* /s /q

    Disable hibernation

    powercfg -h off

    If this command throws an error again, let me know, it may need to be run inside the E: environment

    Check for free space

    Type notepad

    Go to File > Open > This PC

    See how much free space is now shown on drive E:

    Step 2: Once you’ve freed at least 1 GB of space, close everything

    Type

    exit

    Back in the recovery screen, go to

    Troubleshoot > Advanced Options > Startup Repair

    Choose E: (Windows) if prompted

    Let the repair tool run now that space is available.

    If it still won’t boot, try to boot from the USB again.

    Choose Install Now

    Select Custom: Install Windows only (advanced)

    Choose Drive E: (222 GB) as the install location

    Do not format it

    Windows will move the old system to Windows.old

    This keeps your personal files safe

    Once installed, you can copy your files from C:\Windows.old\Users\YourName.

    Let me know how it goes after the cleanup and repair. If anything doesn’t work or shows an error, just let me know the exact message and I’ll guide you further.

    You’re almost there, Andrew I’ve got you all the way.

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