Why does my PC keep booting into the bluescreen and not let me leave

Anonymous
2025-06-26T22:08:47+00:00

So I turned my PC on in the morning after putting it into sleep mode, I then proceeded to restart it because it wasn't opening my programs. After it restarted it sent me to the recovery page and it doesn't let me get out of it. I tried using my spare Windows 10 backup and that doesn't work either. Please help

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-07-01T04:01:24+00:00

You have been incredibly amazing to work with too. Glad that everything is working now. If all is resolved, feel free to mark the answer for this thread and feel free to choose a rating and have a great day Andrew!

All the best!

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

48 additional answers

Sort by: Most helpful
  1. Anonymous
    2025-06-28T00:17:21+00:00

    It shows this

    When I try to boot up without my USB stick it pops up with "There is no operating system found"

    When I try to do startup repair it says there still not enough space

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-06-27T21:24:49+00:00

    Thanks for the update, Andrew. That confirms a few key things.

    Your PC is likely booting into Windows Preinstallation Environment or partial setup mode.

    The C: drive showing only 99.9 MB total means it's not your actual Windows installation partition, it’s probably your System Reserved partition or the recovery partition, not the main OS drive.

    Let’s identify the correct OS drive and free space there

    > Step 1) Open Command Prompt again from Windows setup USB

    Go to Repair your computer > Troubleshoot > Advanced Options > Command Prompt

    > Step 2) Open DiskPart and list volumes

    Type

    diskpart

    list volume

    Now carefully check the Volumes listed. You're looking for

    A NTFS volume (not FAT32)

    Around 50–500 GB in size

    Doesn’t say 99MB like C: maybe D: E:, or something else

    Possibly labeled "OS", "Windows", or has no label

    Take note of the drive letter assigned (or we’ll assign one next). If you can also send a screenshot of this would be great.

    > Step 3) If it has no letter, assign one

    If the correct partition has no drive letter, type

    select volume X replace X with the volume number of the large NTFS partition

    assign letter=Z or any unused letter like Z

    Now exit diskpart just type exit

    > Step 4) Clean up space on the actual OS drive

    Now access the correct drive

    Z: or whatever letter you assigned above

    cd \windows\temp

    del *.* /s /q

    cd \windows\softwaredistribution\download

    del *.* /s /q

    Then disable hibernation

    powercfg -h off

    Then check remaining space

    dir

    Or launch Notepad again

    notepad

    File > Open > This PC → Confirm free space for your newly mounted drive.

    > Step 5) Reboot your PC

    Type

    exit

    Restart and remove USB if it’s set to boot first.

    If the system still won't boot:

    We may need to run Startup Repair again after you've freed enough space.

    Go to Repair your computer > Troubleshoot > Startup Repair

    If that still fails, we can do an in-place reinstall without losing files (as long as the OS partition is still there and you don’t format it). Let me know if we need to take that route.

    Let me know how it goes.

    You're doing great so far, and you’re very close to recovery. I am here if you encounter any trouble.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-06-27T20:05:47+00:00

    Every time I type in "powercfg -h off" It shows![](https://learn-attachment.microsoft.com/api/attachments/3245398a-e60d-49a2-a09e-fe0c1296741d?platform=QnA

    And also when I type in "cd \windows\temp" It says "The system cannot find the path specified"

    It also shows that my System C: has 88.2 MB free of 99.9 MB when I use notepad

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-06-27T12:01:40+00:00

    Absolutely, Andrew. Thank you for that update. Yes, a C: drive with 0 bytes free can definitely be the root cause of this issue. When your system drive is full, Windows can’t load properly, install updates, or even boot in some cases which explains the recovery loop.

    Follow these steps.

    > Step 1) Boot to command prompt from your Windows USB

    Click Repair your computer and go to Troubleshoot > Advanced Options > Command Prompt

    > Step 2) Now type these one at a time

    C:

    cd \windows\temp

    del *.* /s /q

    Then clean up more system files

    cd \windows\softwaredistribution\download

    del *.* /s /q

    And clear the hibernation file if enabled

    powercfg -h off

    That last command alone can free up 4–8 GB instantly.

    > Step 3) Check space again

    Type

    dir

    to verify you're still on C: and to check it’s not showing errors.

    Then type

    notepad

    In Notepad, go to File > Open, and under “This PC,” look at the C: drive, it should now show some free space.

    > Step 4) Close everything and reboot the system

    Type

    exit

    If all goes well, your PC should now get past the blue recovery screen.

    Let me know how it goes. If it’s still stuck, we can force Windows into recovery and move files to another drive or repair the install. You’re very close now, we’ll get it working.

    Was this answer helpful?

    0 comments No comments