Hacked or not, Trojan?

Anonymous
2025-05-08T07:13:38+00:00

I have gotten this exact same "threat" since 24th of april (i figure out how to stop nitifictions) but still, I am not sure what to do I have scaned on my laptop twice with two diffenet antivurs ( malwer byts ( the one in the screen shot) and KVRT) and showe dnothing, my laptop is 100% safe? but this message was poping up, i tryed to delte teh fiel but it is blocked by the microsft coraption. So PLEASE i am DESPERT HELP ME

Windows for home | Windows 11 | Security and privacy

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  1. Ramesh 181.4K Reputation points Volunteer Moderator
    2025-05-16T04:35:14+00:00

    In the Kaspersky free scanner settings, choose the *C:* drive and do a scan.

    Image


    The Topaz app seems to access a domain that your ISP has blocked.

    This is the process launched by that startup entry:

    C:\Users\ramya\SystemRootDoc\Topazserv.exe

    You can also try installing Cloudflare WARP to see if it stops that notification (with the Topazserv.exe startup entry enabled and the system restarted once.) WARP uses the Cloudflare DNS.

    Download WARP stable releases · Cloudflare:

    https://developers.cloudflare.com/cloudflare-one/connections/connect-devices/warp/download-warp/

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  2. Anonymous
    2025-05-15T22:04:37+00:00

    Done nothing susdone

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  3. Ramesh 181.4K Reputation points Volunteer Moderator
    2025-05-15T11:33:25+00:00

    oh, I was going to use that app in the furtre, can we do more traces or do figure if that is the app that is/ has a trojan? that is fake or not?

    Ok. Please run this free scanner: https://www.kaspersky.com/downloads/thank-you/free-virus-removal-tool

    Let me know if it reports anything.

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  4. Anonymous
    2025-05-15T11:27:01+00:00

    oh, I was going to use that app in the furtre, can we do more traces or do figure if that is the app that is/ has a trojan? that is fake or not?

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  5. Ramesh 181.4K Reputation points Volunteer Moderator
    2025-05-15T10:33:21+00:00

    You may uninstall TopazAI if you don't need it. It's an executable signed by Oracle America, Inc. Not sure what IP/URL it's trying to access, though. Need to run some additional traces to find that out.

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