Intel Graphics (R) 4000 ISSUE

Anonymous
2025-05-01T13:35:47+00:00

Intel Graphics (R) 4000 is causing my computer to auto-restart when opening a Game or the Internet

My Computer Has 8GB RAM, 2.20GHz, Directx12, and it is a SONY MODEL (E SERIES)

I need a fix, really. I need this so I can use my computer more easily than when it is in safe mode.

for 3 Months.

PLS HELP

Windows for home | Windows 10 | Devices and drivers

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DaveM121 936.3K Reputation points Independent Advisor
2025-05-05T10:16:24+00:00

All your device drivers are now installed correctly, if your system is still instantly shutting down, then most likely there is a hardware fault, you will need to take your system to a PC Shop to have the hardware tested.

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  1. DaveM121 936.3K Reputation points Independent Advisor
    2025-05-04T08:18:33+00:00

    1

    Open Device Manager, then expand the Display Adapters section, please provide a screenshot of that window.

    2

    Click your Start Button, then just type winver and press Enter, please provide screenshot of the resulting dialog box.

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  2. Anonymous
    2025-05-04T08:14:12+00:00

    I checked and it did not solve my problem

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  3. DaveM121 936.3K Reputation points Independent Advisor
    2025-05-02T12:16:07+00:00

    In that case, go to the Intel website, then from there, download the Intel Driver and Support Assistant, then use that utility to update all your Intel drivers.

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  4. Anonymous
    2025-05-02T12:07:34+00:00

    Ya I did, but no use.

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