Intel Graphics (R) 4000 ISSUE

Anonymous
2025-05-01T13:35:47+00:00

Intel Graphics (R) 4000 is causing my computer to auto-restart when opening a Game or the Internet

My Computer Has 8GB RAM, 2.20GHz, Directx12, and it is a SONY MODEL (E SERIES)

I need a fix, really. I need this so I can use my computer more easily than when it is in safe mode.

for 3 Months.

PLS HELP

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
DaveM121 936.3K Reputation points Independent Advisor
2025-05-05T10:16:24+00:00

All your device drivers are now installed correctly, if your system is still instantly shutting down, then most likely there is a hardware fault, you will need to take your system to a PC Shop to have the hardware tested.

Was this answer helpful?

1 person found this answer helpful.
0 comments

40 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-05-06T05:52:41+00:00

    i did some research and i found people also having these issues..

    Without the INTEL DRIVER there is NO issues

    but the WITH THE INTEL DRIVER IT AUTORESTARTS.

    so, anyway to fix then?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-05-05T10:06:17+00:00

    It just switches off, so it instantly shuts down and turns on automatically.

    like auto - restart

    Was this answer helpful?

    0 comments
  3. DaveM121 936.3K Reputation points Independent Advisor
    2025-05-05T10:03:46+00:00

    When your system shuts down, what happens, does it instantly shut down or is there a black screen or blue screen and what are you doing on your laptop when it shuts down.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-05-05T10:03:07+00:00

    no issues

    Was this answer helpful?

    0 comments