Win 11 Version 24H2 Install Failed

Anonymous

I tried to install Win 11 Version 24H2 for the second time, and it failed for a second time. The first BSOD message gave the following info:

Your device ran into a problem and needs to restart.

Stop code: INACCESSIBLE BOOT DEVICE

After a couple of restarts, the update was backed out. I'm back on Windows 11 Pro Version 23H2.

I checked the update history and saw the Install error code - 0xc1900101.

Before I tried the 24H2 update, I did the following:

Unplug unnecessary USB devices

Drivers were updated

No issues in Device Manager

I have 30GB of free space on the drive

Any help would be appreciated,

sms1295

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

104 answers

Ramesh 181.2K Reputation points Volunteer Moderator

2025-05-15T11:26:44+00:00

The drivers are removed successfully.

Please create a folder named "CrashDumps" in the C drive's root.

Download and run setuphost_crash_dump_enable.reg. Click Yes to confirm.

Rerun the Windows 11 24H2 Setup from the ISO.

In the initial screen, click “Change how Setup downloads updates.”

Select “Not right now”, and continue the setup.
Was this answer helpful?

0 comments No comments
Anonymous

2025-05-15T11:28:56+00:00

ok. I'll need to step away from my computer for about 2 hours. I'll then try the update again. Should I do it in 'clean boot' mode?

Thanks,

sms1295
Was this answer helpful?

0 comments No comments
Ramesh 181.2K Reputation points Volunteer Moderator

2025-05-15T11:49:28+00:00

ok. I'll need to step away from my computer for about 2 hours. I'll then try the update again. Should I do it in 'clean boot' mode?

Thanks,

sms1295

Yes. The clean boot mode is always recommended for feature update installations.

When you reattempt the setup, disconnect from the internet. The logs indicate that setup crashed during dynamic updates. And the UsoSvc service has a problem. It's crashing. These are related to Windows Update.

Export the "Administrative Events" log from the Windows Event Viewer. To do so, open Event Viewer, navigate to Custom Views, and then select Administrative Events. Right-click on the "Administrative Events" entry and choose "Save All Events As..." to save the log as a .evtx file.
Was this answer helpful?

0 comments No comments
Anonymous

2025-05-15T14:34:19+00:00

It failed again. I've uploaded the results and logs to the shared drive. FYI, the CrashDumps folder was empty. I created the folder as >> C: CrashDumps.

Shared link below:

https://drive.google.com/drive/folders/1pAkm8Z6XBzIzfItGsqtEctSxFMpbP4UR?usp=drive_link

Let me know the next steps.

sms1295
Was this answer helpful?

0 comments No comments
Ramesh 181.2K Reputation points Volunteer Moderator

2025-05-15T15:11:59+00:00

It failed again. I've uploaded the results and logs to the shared drive. FYI, the CrashDumps folder was empty. I created the folder as >> C: CrashDumps.

Shared link below:

https://drive.google.com/drive/folders/1pAkm8Z6XBzIzfItGsqtEctSxFMpbP4UR?usp=drive_link

Let me know the next steps.

sms1295

Hi sms1295,

The Setup didn't crash this time. Anyway, we can turn off the setuphost.exe dump creation later.

Please run:

dism /online /get-drivers /format:table >c:\drivers.txt

Share c:\drivers.txt.

Edit:

Looks like there was a crash (not the user mode crash like the last time), but no dump was generated. Many services terminated as well.

Log Name: System

Source: volmgr

Date: 5/15/2025 7:44:26 PM

Event ID: 46

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: XPS-720

Description:

Crash dump initialization failed!

Event Xml:
Was this answer helpful?

0 comments No comments