Win 11 Version 24H2 Install Failed

Anonymous

I tried to install Win 11 Version 24H2 for the second time, and it failed for a second time. The first BSOD message gave the following info:

Your device ran into a problem and needs to restart.

Stop code: INACCESSIBLE BOOT DEVICE

After a couple of restarts, the update was backed out. I'm back on Windows 11 Pro Version 23H2.

I checked the update history and saw the Install error code - 0xc1900101.

Before I tried the 24H2 update, I did the following:

Unplug unnecessary USB devices

Drivers were updated

No issues in Device Manager

I have 30GB of free space on the drive

Any help would be appreciated,

sms1295

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104 answers

Ramesh 181.2K Reputation points Volunteer Moderator

2025-05-18T13:25:36+00:00

How do I provide the setup log?

Please check the C:$WINDOWS.~BT\Sources folder.

I selected the option to not keep any personal files and apps? Isn't that a clean install which would wipe out the 23H2 and install 24H2?

Yes, that amounts to a clean installation. Technically, driver-related errors shouldn't occur in that mode. But if you're going to do a clean install, booting from the USB setup disk is the best option. Before doing so, you may clone the OS partition to another disk if you want.

By the way, the option to delete partitions is still available. See @3:57 in this video.

https://www.microsoft.com/en-us/windowsinsider/cleaninstall?msockid=2f024275e21f64ea3c9c52cde3346537
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Anonymous

2025-05-18T13:16:41+00:00

How do I provide the setup log?

I selected the option to not keep any personal files and apps? Isn't that a clean install which would wipe out the 23H2 and install 24H2?

sms1295
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Ramesh 181.2K Reputation points Volunteer Moderator

2025-05-18T12:38:35+00:00
These two drivers that we deleted earlier somehow got added. And the Gigabyte service got turned on.
```
R2 CorsairLLAccessE5624B0A345A7E17A08498BFEDC2D42A7CBA71C2; C:\Program Files\Corsair\Corsair Device Control Service\bin\CorsairLLAccess64.sys [23632 2025-04-01] (Microsoft Windows Hardware Compatibility Publisher -> Corsair Memory, Inc.) 

U5 VBoxNetLwf; C:\Windows\System32\Drivers\VBoxNetLwf.sys [256536 2025-01-21] (Oracle America, Inc. -> Oracle and/or its affiliates) 
```
These two network binds still exist:
- VMware Bridge Protocol
- VirtualBox NDIS6 Bridged Networking Driver
There was a crash. Not sure if this is after removing the dragon driver or before that.

Error: (05/18/2025 07:11:16 AM) (Source: volmgr) (EventID: 46) (User: )

Description: Crash dump initialization failed!

Please share the setup logs as well.
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Anonymous

2025-05-18T12:28:33+00:00

Ramesh,

I tried again and failed again. The Addition.txt and FRST.txt logs are in the shared drive below:

https://drive.google.com/drive/folders/1pAkm8Z6XBzIzfItGsqtEctSxFMpbP4UR?usp=drive_link

Let me know what you see,

sms1295
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Ramesh 181.2K Reputation points Volunteer Moderator

2025-05-18T11:43:09+00:00

Hi sms1295,

You may find software named "Dragon" in Apps and Features. It's a Realtek product that installs the NDIS 6.x driver. Please uninstall Dragon.

Post Fixlog.txt if possible.

Yes, cloning will work. There are many freeware options available.
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