Win 11 Version 24H2 Install Failed

Anonymous
2025-05-08T01:25:37+00:00

I tried to install Win 11 Version 24H2 for the second time, and it failed for a second time. The first BSOD message gave the following info:

Your device ran into a problem and needs to restart.

Stop code: INACCESSIBLE BOOT DEVICE

After a couple of restarts, the update was backed out. I'm back on Windows 11 Pro Version 23H2.

I checked the update history and saw the Install error code - 0xc1900101.

Before I tried the 24H2 update, I did the following:

Unplug unnecessary USB devices

Drivers were updated

No issues in Device Manager

I have 30GB of free space on the drive

Any help would be appreciated,

sms1295

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-05-13T18:25:44+00:00

    Ramesh,

    No luck. The update failed. I've uploaded the following logs to the share drive:

    Upgrade_failure_logs_2025-05-13_13-13-44.zip

    FRST-05-13.zip

    I've included the link below:

    https://drive.google.com/drive/folders/1pAkm8Z6XBzIzfItGsqtEctSxFMpbP4UR?usp=sharing

    Thanks for your help,

    sms1295

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  2. Ramesh 181.2K Reputation points Volunteer Moderator
    2025-05-13T11:23:09+00:00

    You can use the ISO.

    1. Download Windows 11 Media Creation Tool (MCT) from this link:

    https://go.microsoft.com/fwlink/?linkid=2156295

    1. Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC".
    2. Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter.
    3. Run setup.exe from the ISO drive. This starts the in-place upgrade/repair installation.

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  3. Anonymous
    2025-05-13T11:12:07+00:00

    Ramesh,

    Completed the task. The 24H2 update is no longer in the Windows Update queue. Options?

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  4. Ramesh 181.2K Reputation points Volunteer Moderator
    2025-05-13T10:27:49+00:00

    Please do this:

    Open cleanmgr.exe as administrator. 

    Select the C: drive. 

    Select "Device driver packages". 

    Click OK. 

    Click "Delete  Files" when prompted.

    Rerun the 24H2 setup. If the setup doesn't succeed, share the latest logs.

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  5. Anonymous
    2025-05-13T10:21:48+00:00

    Ramesh,

    I've uploaded the FixLog.txt file to the shared drive we are using. I've posted the link again below:

    https://drive.google.com/drive/folders/1pAkm8Z6XBzIzfItGsqtEctSxFMpbP4UR?usp=sharing

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