windows undoes changes after it updates

Anonymous
2025-05-21T14:38:28+00:00

So my system is a windows 10 home 22h2 and every time it tries to update, it lasts 2 or more hours updating then when it finishes it says "undoing changes made to your computer" in a black screen and then when I go to windows update page to see what happened they give me this error code: 0xc1900101

What i've tried already: doing sfc/scannow, disabling windows firewall (I don't have any other antivirus), I tried running setupdiag.exe with the prompts however somehow it does not create any log file so I can't see what went wrong (maybe I don't used it correctly). I searched the meaning of the error code it gave me and it said there's an incompatible driver.

I recently changed my motherboard and my processor, does it have anything to do with it?? Should I try to update my pc using these parts again? I still have them. My old processor was a i5 4440 3.10 Ghz and my new one is a i5-4590 3.30Ghz and my two motherboards are not from "mainstream" brands like Asus or Gigabyte but they're not the same brands.

Also, another little detail I need to mention is when the update finished the file setupdiag.exe appeared out of nowhere in my downloads folder but it still did not created any log file. Help!!! it's the fourth time the system tries to update but no success!!!

Windows for home | Windows 10 | Windows update

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Answer accepted by question author
Ramesh Srinivasan 87,865 Reputation points Independent Advisor
2025-05-23T09:47:19+00:00

Thanks. Now, please run these commands.

cd /d "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config"

ren machine.config  machine.config.old

ren web.config  web.config.old

copy machine.config.default machine.config

copy web.config.default web.config

cd /d "C:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG"

ren machine.config machine.config.old

ren web.config  web.config.old

copy machine.config.default machine.config

copy web.config.default web.config

Download CBSDiag.bat from the GitHub page below:

https://gist.github.com/winhelponline/819c9abe3...

Right-click cbsdiag.bat, click Properties, select Unblock, and click OK.

Right-click cbsdiag.bat, and choose "Run as administrator".

(The batch file contains plain text code. You can read its contents using Notepad before running it. It collects the CBS registry key and servicing-related information to fix the corruption.)

The batch file creates a file named CBSDiag.zip on your desktop. Share the file on OneDrive.

Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information.

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  1. Ramesh Srinivasan 87,865 Reputation points Independent Advisor
    2025-05-21T15:23:12+00:00

    Hi James,

    1. Please post a screenshot of the Windows Update history page.
    2. Launch msinfo32.exe, and click System Summary. Resize the columns in the right pane to make the entries visible, and post a screenshot of that screen.
    3. Upload your CBS logs to OneDrive or GoFile.io and share the link here. To collect the CBS logs, open admin PowerShell and run: GCI -Path 'c:\windows\logs\cbs*.*', 'c:\windows\inf\setupapi.dev.log' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

    This creates a file named CBS.zip on your desktop. Share it on OneDrive or GoFile.io and post the link here.

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  2. Anonymous
    2025-05-21T15:29:04+00:00
    1. Please run the V2 log collector and post a share link into this thread using drop box, or google drive

    BSOD - Posting Instructions - Windows 10 Forums

    BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html#option1

    1. Run: upgrade_failure_info > post a share link

    https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade_failure_info.bat

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    1. Run Tuneup plus > post a share link

    https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

    Batch files for use in BSOD debugging - Page 2 - Windows 10 Forums

    Batch files for use in BSOD debugging - Windows 10 Forums

    1. Open administrative command prompt and copy and paste:

    fltmc

    schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

    reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\TargetVersionUpgradeExperienceIndicators" /s

    Post a share link.

    Run:

    Download WhyNotWin11 - MajorGeeks

    Post a share link.

    For share links please use drop box or google drive.

    Make sure that links are available without sign in.

    https://support.google.com/drive/answer/2424384?hl=en&co=GENIE.Platform%3DDesktop

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  3. Anonymous
    2025-05-21T16:08:33+00:00

    3 Items here are the two screenshots and the cbs file, some screenshots are in portuguese because english is not my native language but the needed information is in english

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  4. Ramesh Srinivasan 87,865 Reputation points Independent Advisor
    2025-05-21T16:13:41+00:00

    The Windows Update history screenshot is missing.

    Open Windows Update and click View Windows Update History. Maximize the window and post a screenshot.

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