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Hi
The latest KB5058379 released May 13 quality update failed in Windows 10 devices. Some devices it caused triggering bitlocker key window after restart. Still Update seems failed. Some fall in loop of restarts. Is there any known issue ? This is mainly affected devices managed by Intune.
Lenovo Thinkpad. some cases Keyboard is getting disabled and user not able to pass the bitlocker key
Can someone shed some light here?
MG
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
FYI, I don’t get the BitLock Key screen/option on my personal Dell PC. I just get a restart/repair options blue screen. Tried the repair options, but failed. Tried restoring my pc to two different points prior to the update, but both failed (after 2 hours each).
I hope you find a solution & a way I can get it on my pc soon!
Thank you.
For the time being I'm just holding off on that update for as long as possible. This seems to be an issue with a lot of laptops of all kinds. No word from Microsoft other than what someone said in a previous reply that said to disable certain things or to keep the update paused. Unfortunately the update can only be paused for so long before it forces itself which is making me nervous. I don't know why Microsoft hasn't just removed the update for now until they can find a fix, which is something I really wish they would do. It feels like we're on our own right now. Honestly, with the way recent updates have been and what I've heard of other people's experiences even with windows 11...I don't have much trust in the updates anymore, I'm always worried it's going to mess up my laptop.
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Windows 10 might repeatedly display the BitLocker recovery screen at startup
Neither have I. Instead, I have just had a very tense 3 hours waiting for my HP Pavilion with an i3-5157U to attempt to apply KB5058379, but after giving it long enough it has backed out the Update automatically, frustrating the user and myself by being incapable of any work, and failing to notify that it was busy chewing on it. The Windows Update screen is not very useful, and neither was the Task Manager, particularly, and it was only attempting to CTRL ALT DEL to select shutdown that it informed me that it was busy doing an update, and adding that I should not turn off the Computer. Having found this web-page in the mean time, I was distractedly wondering if the proper message should have said "Please wait until file corruption is complete."
I have elected, at this point, to pause any further updates for 7 days, but I'm relieved that that I still have a working PC. I hope Microsoft will inform people more clearly about the difficulties that can be expected with this update, because I still don't have the update, but neither have I suffered anything worse. I don't want the PC to retry that umpteen times, repeatedly.
Update: 21-5-2025: Having returned from a computer-free few day break, I'm now less sure of the status of that laptop. According to the System Log, installation was successful, for KB5058379, but it doesn't appear to be installed when I View update history, whereas another of my machines shows it under Quality Updates.
