Unusual Files in C Drive After FAILED Windows Update Attempts!

Anonymous
2025-05-12T21:05:39+00:00

Windows 10

Just wanted to give it a fair go one more time by trying to fix problems myself, but still a major failure with Windows Updates.

Also, there doesn't seem to be any issues with the PC itself that I can find using what is available - it really does seem to be corrupt Window Updates.

Error Code: 0x80070057

Reset was done back in February, but didn't work. The only Antivirus third party programs on it before then was Kaspersky and AVG.

AVG was removed in the last part of 2024 and then reintroduced after the reset then removed again when told to remove everything by Microsoft Support.

Current Anti-virus is disabled.

Over the last 48 hours:

a: Scannow came back clean.

b: Chkdsk found nothing.

c: DISM also didn't resolve any issues as none found.

d: Ample storage in C Drive like 500 GBs.

e: Managed to rename SoftwareDistribution folders after the net stop ... net start steps, but made no difference.

f: Troubleshooter had pending restart at first, but since then troubleshooter detects no issues.

g: Have manually downloaded the updates from February and April (can't find anything for March) only these won't install either.

h: With Windows Update ERROR ENCOUNTERED does come up and Troubleshooter still detects nothing.

i: No malware or anything as that was checked prior via someone in the Microsoft Community and I still do checks myself.

j: Under RegEdit after exporting changed the values to 0 for Window Update Ux like:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX]

"IsConvergedUpdateStackEnabled"=dword:00000000

h: Diskcheckup found no issues.

On checking C Drive about the storage space as I was wondering if maybe I was missing something**,** just in case, I discovered these folders or files and was wondering if my PC is now compromised or these are a tell tale sign of Windows Update being corrupted or Other as these have only appeared in the last 6 hours or so.

NOTE: Will be doing a clean install at some point, but not just yet as need to copy some stuff over that I want to keep and as it may take several hours...

There is one or two others like below as well and all dated the same.

Thanks in advance!

![](https://learn-attachment.microsoft.com/api/attachments/1dd5b0e5-3eb0-45a8-b043-631470329b6c?platform=QnA

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2025-05-17T10:04:06+00:00

    1: MSU file is installing now so will see how that goes.

    How long should it take?

    2:

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  2. Ramesh Srinivasan 87,515 Reputation points Independent Advisor
    2025-05-17T10:24:47+00:00

    It might take 15 minutes or so, depending upon the hardware. The error messages in the screenshot might indicate that the repair installation didn't succeed.

    Please share your setup logs for analysis. The following batch file collects the setup logs and saves the zip file to your desktop.

    Download setuplogscollect.bat and save it to the desktop.

    https://gist.github.com/winhelponline/26b28c4b6...

    Right-click on the downloaded file and click Properties. Click "Unblock" and click OK.

    Extract the batch file to the desktop.

    Right-click on the file and choose "Run as administrator"

    It outputs a SetupLogs.zip file on your desktop.

    Share the file on OneDrive or GoFile.io and post the download link here.

    (The batch file contains plain text code. You can read its contents using Notepad before running it. It collects the setup logs, msinfo32.exe log, drivers list, boot configuration info, and the compatibility appraiser results from your system.)

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information.

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  3. Anonymous
    2025-05-17T11:29:10+00:00
    1. If the .msu doesn't install, share the CBS logs.

    CBS.logs

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  4. Ramesh Srinivasan 87,515 Reputation points Independent Advisor
    2025-05-17T11:48:37+00:00

    Please see my previous post. Share "SetupLogs.zip" as well.

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  5. Anonymous
    2025-05-17T14:21:58+00:00

    Please see my previous post. Share "SetupLogs.zip" as well.

    Didn't see this part.

    Will have to do it another time (maybe tomorrow) as I only use my PC for Netflix and YouTube not things like One Drive or Microsoft - just online streaming.

    Am not doing three overnights in a row.

    I had to find a way to put that last Zip folder in my phone somehow to post it here and that took a bit of working out as have never used One Drive before (that I can think of) nor a lot of this PC stuff for Windows or Microsoft.

    Microsoft should have left it at XP or Windows 7.

    Anyways, will do the next part later and post it here when I do.

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