Will do the above in the next hour or three in case what is below has some impact. Would think not, but who knows?
Just turned the PC on and this popped up straight away.
Also, is it fine to remove Panther and Admin folders?
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Windows 10
Just wanted to give it a fair go one more time by trying to fix problems myself, but still a major failure with Windows Updates.
Also, there doesn't seem to be any issues with the PC itself that I can find using what is available - it really does seem to be corrupt Window Updates.
Error Code: 0x80070057
Reset was done back in February, but didn't work. The only Antivirus third party programs on it before then was Kaspersky and AVG.
AVG was removed in the last part of 2024 and then reintroduced after the reset then removed again when told to remove everything by Microsoft Support.
Current Anti-virus is disabled.
Over the last 48 hours:
a: Scannow came back clean.
b: Chkdsk found nothing.
c: DISM also didn't resolve any issues as none found.
d: Ample storage in C Drive like 500 GBs.
e: Managed to rename SoftwareDistribution folders after the net stop ... net start steps, but made no difference.
f: Troubleshooter had pending restart at first, but since then troubleshooter detects no issues.
g: Have manually downloaded the updates from February and April (can't find anything for March) only these won't install either.
h: With Windows Update ERROR ENCOUNTERED does come up and Troubleshooter still detects nothing.
i: No malware or anything as that was checked prior via someone in the Microsoft Community and I still do checks myself.
j: Under RegEdit after exporting changed the values to 0 for Window Update Ux like:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX]
"IsConvergedUpdateStackEnabled"=dword:00000000
h: Diskcheckup found no issues.
On checking C Drive about the storage space as I was wondering if maybe I was missing something**,** just in case, I discovered these folders or files and was wondering if my PC is now compromised or these are a tell tale sign of Windows Update being corrupted or Other as these have only appeared in the last 6 hours or so.
NOTE: Will be doing a clean install at some point, but not just yet as need to copy some stuff over that I want to keep and as it may take several hours...
There is one or two others like below as well and all dated the same.
Thanks in advance!
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Thanks for the logs. The last setup was successful; however, according to the logs, dynamic updates weren't applied due to a network connectivity issue, so it ended up with an older OS build.
https://gist.github.com/winhelponline/af9296c10...
Download the zip file and extract the batch file to the desktop.
Right-click on the batch file, click Properties, click "Unblock" (if present), and OK.
Double-click the batch file to run it.
After it completes execution, don't close it yet.
Right-click on that Command Prompt window, click "Edit" and click "Select all"
Right-click on that Command Prompt window, click "Edit" and click "Copy"
(This copies the output to the clipboard.)
Paste the info (Ctrl + V) into your reply window.
(Post the output.)
After the commands are executed, share the latest CBS log (C:\Windows\logs\CBS.log). No need for the other logs in that folder.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information.
Hi Min,
Got the logs. Yes, you can remove them.
- Please share "C:\Windows\Panther" as well.
Panther
https://1drv.ms/u/c/6d760=1QS5dD
- Export the "Administrative Events" log from the Windows Event Viewer. To do so, open Event Viewer, navigate to Custom Views, and then select Administrative Events. Right-click on the "Administrative Events" entry and choose "Save All Events As..." to save the log as a .evtx file.
Admin Events Log
It's two different requests. The "windows\panther" is where the logs for successful upgrades are stored. I wonder if the dynamic updates weren't applied during the repair installation. Saying this because your build is very old (having the December 2023 build).
I may require the Farbar scan logs in addition to the "Windows\Panther" logs.
If you wish to do a clean installation, the following guides can help.
How to: Perform a Clean Install or Reinstall of Windows 10 - Microsoft Community:
https://answers.microsoft.com/en-us/insider/for...https://pureinfotech.com/clean-install-windows-...
Note:
When cleanly installing Windows, please disconnect all other hard drives, especially if the EFI partition is on one of them. Disconnecting the other drives ensures the EFI and MSR partitions are created on the new drive.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Thoroughly research any product advertised on the site before you decide to download and install it.
2023 I believe was when this PC was first used so it's close to 2 years now - from new.
Stored away for a few years prior to 2023.
I would have done all the updates on first connecting it to the internet and then let it update automatically after that.
For years each PC has worked without having to fix or mess with anything to do with Microsoft or anything else really except the time I didn't want to update from Windows 7 to Windows 10 so was looking into stopping that and also one update that removed my Display image - not just me!
Until now, however, nothing quite like this at all.
From midway through last year after each update this current PC would play up bit by bit until it was beyond a joke.
The reset resolved nothing, unfortunately.
Not sure where it all went wrong or why - have used AVG, Avast and Kaspersky for years only not all at the same time and also have CC Cleaner.
I keep it quite clean really and low key for the most part like for movies, tv shows and the news about 98% of the time - other times are when my phone can't do what I want or if I want to venture out a little.
Mostly though - Netflix and YT.
I somehow think it is the Realtek Audio driver that might be a contributing factor as have read this happening to others going back years and was only resolved when they were able to download the driver (not available anymore) from their PC maker or the manufacturer direct.
There was a thread on here that did have the link, but that link leads to Intel now and Intel only does it for Nuc.
Anyhow, will look at doing the rest of what you are asking for when I can, also, when I am not so frustrated with it.
It's two different requests. The "windows\panther" is where the logs for successful upgrades are stored. I wonder if the dynamic updates weren't applied during the repair installation. Saying this because your build is very old (having the December 2023 build).
I may require the Farbar scan logs in addition to the "Windows\Panther" logs.
If you wish to do a clean installation, the following guides can help.
How to: Perform a Clean Install or Reinstall of Windows 10 - Microsoft Community:
https://answers.microsoft.com/en-us/insider/for...
https://pureinfotech.com/clean-install-windows-...
Note:
When cleanly installing Windows, please disconnect all other hard drives, especially if the EFI partition is on one of them. Disconnecting the other drives ensures the EFI and MSR partitions are created on the new drive.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Thoroughly research any product advertised on the site before you decide to download and install it.