This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
This issue has been happening for months now. When I try to update my computer to the latest update, it goes up until 97% and says sorry we couldn't install this update or something like that. then it reverts these updates. i need help fixing this issue! thanks
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Please run the following commands below in Command Prompt (Administrator)
diskpart
select volume 1
assign letter=Y
exit
cd /d Y:\EFI\Microsoft\Boot\Fonts
del *.ttf
powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"
dir Y:\
After that, please post screenshot
Reference:
couldnt complete all the steps since at cd /d Y:\EFI\Microsoft\Boot\Fonts, the system couldn't find the path
Please upload your CBS logs to OneDrive or GoFile.io and share the link here. To collect the CBS logs, open admin PowerShell and run:
GCI -Path 'c:\windows\logs\cbs' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)
This creates a file named CBS.zip on your desktop. Share it on OneDrive or GoFile.io and post the link here.
Hello!
I keep getting this error when trying to update my Windows 10. I've tried some online solutions to no avail. I would really appreciate the help since my PC has not been updating at all the past few months and it has gotten very slow.
I added the CBS log here if that helps: https://gofile.io/d/8dktOI
thanks!