Computer BSOD - clock_watchdog_timeout error

Anonymous
2025-04-21T03:21:24+00:00

I have updated my cpu, gpu, ram, psu, and still have an unknown crash. I have amd ryzen 5700xt, rog strix x570 - e gaming wifi II, and msi 850w psu. 

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Unknown bugcheck code (0)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

BUGCHECK_CODE:  0

BUGCHECK_P1: 0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  EngHost.exe

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

FAILURE_BUCKET_ID:  0x0_ANALYSIS_INCONCLUSIVE!unknown_function

FAILURE_ID_HASH:  {c1cb3be3-2935-5af0-8ba5-f15df2c5aaf2}

Followup:     MachineOwner
Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-21T03:21:56+00:00

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  2. Anonymous
    2025-04-21T03:22:21+00:00

    Here is the zip file for the minidumps thanks in advance

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  3. Jonathan Deives 81,795 Reputation points Independent Advisor
    2025-04-21T03:54:07+00:00

    Hello my name is Jonathan, I'm here to help you with this problem.

    The minidump files indicates that the cause of the Blue Screen of Death is "amdppm.sys".

    Go to the motherboard manufacturer's website, search for the chipset driver, and check if there are any updates available for the BIOS.

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  4. Anonymous
    2025-04-23T01:45:06+00:00

    I just updated both the chipset driver and the bios and I got another crash. No minidump was created. But event viewer showed this.

    - System
    - Provider <br> --- --- <br><br><br> [ Name] Microsoft-Windows-Kernel-Power <br> --- --- --- --- --- <br><br><br><br> [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} <br> --- --- --- --- ---
    EventID 41 <br> --- --- ---
    Version 10 <br> --- --- ---
    Level 1 <br> --- --- ---
    Task 63 <br> --- --- ---
    Opcode 0 <br> --- --- ---
    Keywords 0x8000400000000002 <br> --- --- ---
    - TimeCreated <br> --- --- <br><br> [ SystemTime] 2025-04-23T01:33:21.7137949Z <br> --- --- --- --- ---
    EventRecordID 2754 <br> --- --- ---
    Correlation <br> --- ---
    - Execution <br> --- --- <br><br><br> [ ProcessID] 4 <br> --- --- --- --- --- <br><br><br><br> [ ThreadID] 8 <br> --- --- --- --- ---
    Channel System <br> --- --- ---
    Computer DESKTOP-ECTI4J5 <br> --- --- ---
    - Security <br> --- --- <br><br> [ UserID] S-1-5-18 <br> --- --- --- --- ---
    - EventData
    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0
    CsEntryScenarioInstanceIdV2 0
    LongPowerButtonPressDetected false
    LidReliability false
    InputSuppressionState 0
    PowerButtonSuppressionState 0
    LidState 3
    WHEABootErrorCount 0
    - System
    - Provider <br> --- --- <br><br><br> [ Name] Microsoft-Windows-Kernel-Power <br> --- --- --- --- --- <br><br><br><br> [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} <br> --- --- --- --- ---
    EventID 41 <br> --- --- ---
    Version 10 <br> --- --- ---
    Level 1 <br> --- --- ---
    Task 63 <br> --- --- ---
    Opcode 0 <br> --- --- ---
    Keywords 0x8000400000000002 <br> --- --- ---
    - TimeCreated <br> --- --- <br><br> [ SystemTime] 2025-04-23T01:33:21.7137949Z <br> --- --- --- --- ---
    EventRecordID 2754 <br> --- --- ---
    Correlation <br> --- ---
    - Execution <br> --- --- <br><br><br> [ ProcessID] 4 <br> --- --- --- --- --- <br><br><br><br> [ ThreadID] 8 <br> --- --- --- --- ---
    Channel System <br> --- --- ---
    Computer DESKTOP-ECTI4J5 <br> --- --- ---
    - Security <br> --- --- <br><br> [ UserID] S-1-5-18 <br> --- --- --- --- ---
    - EventData
    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0
    CsEntryScenarioInstanceIdV2 0
    LongPowerButtonPressDetected false
    LidReliability false
    InputSuppressionState 0
    PowerButtonSuppressionState 0
    LidState 3
    WHEABootErrorCount 0

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  5. Anonymous
    2025-04-23T01:45:35+00:00

    and this

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