Check your open programs or task manager to see if there is anything related to ASUS.
You can also try going to the manufacturer's website and downloading the latest version of Asus Armory Crate.
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I have updated my cpu, gpu, ram, psu, and still have an unknown crash. I have amd ryzen 5700xt, rog strix x570 - e gaming wifi II, and msi 850w psu.
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* *
* Bugcheck Analysis *
* *
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Unknown bugcheck code (0)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
BUGCHECK_CODE: 0
BUGCHECK_P1: 0
BUGCHECK_P2: 0
BUGCHECK_P3: 0
BUGCHECK_P4: 0
PROCESS_NAME: EngHost.exe
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
FAILURE_BUCKET_ID: 0x0_ANALYSIS_INCONCLUSIVE!unknown_function
FAILURE_ID_HASH: {c1cb3be3-2935-5af0-8ba5-f15df2c5aaf2}
Followup: MachineOwner
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Check your open programs or task manager to see if there is anything related to ASUS.
You can also try going to the manufacturer's website and downloading the latest version of Asus Armory Crate.
It will not let me delete the files because it says it is still open in another program
If you don't have any ASUS software installed, delete the file in the drivers folder and see if the problem still persists.
Also disable Driver Verifier if it is still enabled.
I deleted all that I could see. It still says there is something open using that driver
It still shows the same cause, do you have any other ASUS Utility software?