After replacing hard drive, I can't get my system back to Windows 10

Anonymous
2025-06-04T03:40:44+00:00

I am dealing with an older HP Pavillion Elite HPE-112y here, refurbing it. I have a legit copy of Windows 7 premium home addition, and had upgraded to Windows 10, during the offer for free upgrade, several years ago. I replaced the hard drive; and now, have managed to get back the Windows update service via 4 manual updates to the Windows updater, and couple settings changed TS.1 AND 2; and installing my win7premium home recovery disks, to new drive. I also managed to install service pack 1 manual install. So, I seem to be operating now, on the new drive (Seagate 2GIG compute (do to MBR formatting issue); with Windows 7 recovered from my discs previously made, and service pack 1 for Windows 7 update, working. A new 2 gig barracuda(compute). Only other changes, are the clock battery, and new RAM; both working well. I scratched and clawed my way this far; but am now stuck in rabbit hole feedback loops. The instructions I am getting, for exactly what I have, never work; and usually relate to something else in some place. Rufus says it only supports 8 and above. The Windows Software install tool, will install, but will not run. I have even dared the registry; and given permission for Operating system change. Turned on the TS.1 and 2 deal.............gone in and put the version to Win 7; for the Windows software installer tool to run in a different mode; that tool Will not run on my machine. I don't do this often, and always a challenge, but I am against a wall it seems.
I just tried sorting out the process, to digital link my computer; to the Microsoft servers, but that again goes down the paradoxical rabbit hole; and starts describing features and screens, in Windows 10 already. I don't have those features, because I am stuck in Windows 7 service pack 1 la la land. I even attempted to download an image; which gets a bit complicated for me; only done it one other time. That seemed stuck in downloads, too big for a dvd BURN, and of course did not want to leave the host machine, to protect copyrite. That would get into reloading everything from scratch; and not sure I can pull that off; have not worked with image copies much. Could not find the download to USB option for an instalable copy of windows, if that would work. What I need, is a way to upgrade or update the "current" windows7SP1 environment operating now on my "new drive", to Windows Ten. The version of Windows ten working on failing drive, is digital linked to my account and valid; but it may be a bit corrupted, and part of the big refurb goal, was to start with a fresh operating system. In fact, not impossible WIN10 on failing drive, is an operating system corruption issue; but needed to refurb the whole computer anyway. It seems maybe, it has something to do with getting my machine linked to the Windows server? Maybe not seeing me as a legit copy of windows verified? But, I can't do much with that; through Windows 7SP1. All the forum advice, relates to screens in WIN ten or maybe 8. If I was there, I would not be having such a problem; and need to link, and all that to start. Edge and Internet explorer, are older versions; but I can get on line with Edge legacy I think it is, here now. Edge keeps reverting back to a version of Vista, when I set it for win7. But it is working for me here now; on some level.
It is almost like; someone made the operating system obsolete with anything prior to 2008, and doesn't want to tell me........or I am complicating something very simple, but seems very hard; to get my system back, after a simple hard drive replacement. I have nothing on the new drive, clean boot drive install. Not working around files and apps on the new drive; total rebuild of my system, after I get WIN10 back up. I already had to ditch my new 4gig drive, do to the formatting issue relating to MBR/GPT, and have a couple hundred in this now. It is still in pretty good shape really; boards cleaned quite well, and still a very functional machine. Not a boat anchor to me; even if it is old. 16gigg of DDR3 ram SATA3 3.0GIG per second original drive. It is an AMD machine Phenom 2 X4-925 (D) 2.8 GIG PROCESSOR with AMD chipset 785g, and legacy bios. However, it worked well with Windows10 upgrade installed, for several years. So, the mechanics work fine, with Windows 10; but perhaps the AMD infrastructure, is causing some kind of proprietary conflict with the Windows software installer tool, or with seeing me as a certified digital software owner? Any ideas. I could do a fresh install of Win10; with right instructions; but was a long way getting back to Win7sp1 with updater working. After more than 200 updates installed; don't want to go through that again; if there is any way to update WIN7SP1, to WIN10. I even thought about the manual upgrade to a version of WIN8, then maybe to ten; but that seems to indicate, it won't upgrade further. Reinstall windows 10 after hard drive failure and replacement - Microsoft Community Tried this, it won't "run". Error message, related to incompatibility, with the software installer; but the installer says it can do WIN7 upgrades to ten. If I could get this installer to run; It might be smooth sailing from there. Why won't it run? Has to be some kind of license recognition issue, or something specific to my computer. Also have run it in safe mode, no difference. Shut down firewall and not any spyware detection running in WIN7, scanner only it seems; and even shut down most process and applications that might conflict. Yes ran it as administrator. Yes, reinstalled it several times from microsoft, and a couple other places and links, seeming safe. Remember here; I am trying to upgrade RIGHT NOW; from A Win7sp1 platform; so all the advice relating to getting WIN10 back, using more modern software, or examples, or screens from WIN10; has a digital wall right now. Legacy edge is my browser working from a download, and it does not like the primitive environment much either;. sp1 is better than it was with updates; but still in caveman era of screens and capabilities here right now.....till I can get upgraded or installed. There has to be a better way, the solutions sound so simple in support; that it can be done easy; but I am not finding that at all. Perhaps I am complicating it. Can't I get a reinstall, since I am licensed; either a download from a server of win10 or upgrade, or even to my USB. I really want to update to 10 from 7sp1 at this point; but open for ideas likely to work. Oh, I also tried various drivers relating to my machine; fist tried Intell that obviously did not work with my AMD chipset something like an f6 driver update, installed through the repair disk; perhaps not doing it correct; but wouldn't touch it with drivers, from AMD sight either. I originally had things set up, to only update WINDOWS, so perhaps an update to a driver or such; could solve the issue, for Windows software installer not running, do to compatibility issue. Sorry for the discombobulated delivery and bad sentence structure here. Been a long rough week.

Windows for home | Windows 10 | Licensing and activation

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Anonymous
2025-06-04T04:43:55+00:00

Hello Edward! Thank you for reaching out. I am Tin, an independent advisor, and glad to assist you today with this issue. Since you already have a digital license tied to this machine’s motherboard, you do not need to upgrade from within Windows 7. A clean install of Windows 10 will recognize your hardware and activate automatically. Here is some steps to do a clean install of Windows 10.

*Create a Windows 10 USB installer, on another PC, download installer from https://www.microsoft.com/software-download/win..., click “Download Tool Now” to get the Media Creation Tool. Run the tool, accept terms, and choose “Create installation media for another PC”. Choose USB flash drive when asked where to save. Let it create the bootable USB (this may take 10–20 mins).

*Install Windows 10 on your HP Pavilion, insert the USB drive. Boot into BIOS (usually F10, Esc, or Del on HP machines). Set the boot device to your USB drive. Save and restart.

*Do a clean install, at the install screen, select language and time then click Next. Click Install Now. When prompted for a license key, click “I don’t have a product key” (your license is digital and will activate later). Choose Windows 10 Home (to match your Win7 Home Premium). Select Custom, Install Windows only. Delete all partitions on the drive (make sure you’ve backed up anything important). Select the Unallocated space and click Next. Windows will install cleanly.

*Automatic activation, after the install, connect to the internet. Go to Settings then Update & Security then Activation. Windows 10 should automatically activate using your previously linked digital license.

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Anonymous
2025-06-04T08:52:20+00:00

You may be out of luck with activation.

Although you upgraded to Windows 10 when the free offer was available Microsoft have blocked Windows 7 or 8 product keys from activating Windows 10 in 2023.

So with all the effort you may find Windows 10 will not activate.

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61 additional answers

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  1. Anonymous
    2025-06-08T21:25:07+00:00

    I think I can buy the copy of windows 10 from Microsoft, for 12 bucks; that saves us both 11 bucks; for taxes, insurance, and tariffs.....oh and shipping in some states.

    Now, to me, that seems to be a "software pirate" that has sold you a product-key (without supplying any media or support) for about 10% of the retail price.

    Note that Microsoft has "removed Windows 10 from marketing".

    So, retail stores cannot get any inventory of copies from Microsoft.

    I have a blue-ray in my machine, not sure if that will write, or to Dual layer disc? I have not done a duel [dual?] layer, in at least ten years, maybe never.

    My guess is that any device that can read BluRay media will also be able to read/write in dual-layer mode.

    I still don't have a trustable ligit ISO to burn yet, because I can't get the Windows media creation tool to run.

    You keep saying that, but you need to supply more details about the "failure".

    If I do get that far; I will refer back to this helpful information, if my devices can't burn dual layer discs, and stores don't have DUAL layer discs.

    I still can't ascertain for sure; if I will need to burn a disc;

    Short answer: you do not need to burn onto dual-layer media.

    The Media Creation Tool can create a "bootable" image on any 8GB USB memory-stick.

    I gave you a hyperlink to Amazon, where you can purchase dual-layer media, for about $1 (CAD) each.

    or if the media tool I can't get to run, can create an executable file straight to the USB to run; because I have not seen what the "media creation tool offers or does". IT WON'T OPEN, IT WON'T RUN.

    I asked you about whether you running the 32-bit version of Windows 10, or the 64-bit version. Your answer?

    What error-messages do you get when you try to run the tool?

    I know one thing; this is obscenely hard, for some strange reason; something seems to be cutting me off at the validation level; and why I can't utilize the creation tool. It is a simple action, replace a hard drive, and reinstall the operating system.

    Yes, it is a simple process, for 99.99% of the users who try a similar upgrade.

    I think for now anyway, I will pass on the petrol platters; and go paperless; for the paid copy of Windows10; if I knew that would work. Twelve bucks is not crazy expensive; if that works? Someone has to pay for the R&D, but will it work? Or will I get the same install tool, to install the software; and it still not work?

    What do you think? Will it work?

    $12 seems to be a "too-good-to-believe" for a legitimate copy of Windows 10. What did you purchase? Windows 10, with full retail packaging, and one DVD disk containing the Windows Installer?

    Or, did you just get a product-key in an E-mail message, along with brief instructions on how to download the software?

    If you get a friend to run the Media Creation Tool on their Windows computer, and the tool writes a bootable image onto your 8 GB USB memory-stick, you will be "miles ahead", namely ready to boot from the memory-stick, and to install Windows onto your 4 TB disk-drive.

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  2. Anonymous
    2025-06-08T21:47:21+00:00

    Here is a completely different approach.

    You say that you have a fully-working, and "activated", copy of Windows 10 on an older disk-drive.

    You say that you have a brand-new disk-drive.

    There exists "disk-cloning" software that can make a byte-for-byte copy of one disk-drive (your current one) onto a different disk-drive, namely your new disk-drive. Just do an online search for such software that does NOT require any purchase.

    So, just completely BYPASS your current methodology, and "clone" your current disk-drive. Then, disconnect the old disk-drive, and enter BIOS SETUP, and select the new disk-drive as the "bootable" device.

    Done!

    Hint: first, try the disk-cloning software's option to copy all the partitions WITHOUT changing the size of each partition.

    There will be no issue with "Activation".

    Microsoft allows you to replace the disk-drive WITHOUT needing to repeat the activation process.

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  3. Anonymous
    2025-06-09T02:25:06+00:00

    I give you great credit, for trying to match my questions; with enough of your own, to help me out. Thank you! Okay, there are two paradigms here kinda, intersecting just a little bit, confusing some perhaps. My digital link to download windows10, comes from my "Upgrade" DURING THE UPGRADE GRACE PERIOD; from Windows 8, years ago. Which was upgraded fro Win7; my original licensed recovery discs....and the Windows product key on my machine. So, I don't have something I got on line; for the purpose of trying to go through proper channels, and upgrade through Microsoft. I am digital linked, through the upgrade on my machine now, done some years ago. I am linked solely to Windows10 as a licensed user; via the upgrade grace period; with the current software running my machine now. This semi flaky hard drive, is my only copy of Win10 home; because it is an upgrade; however, it does show as a digital linked valid upgrade, to the Microsoft computers, I posted back there. Anything referencing Images, or ISO's; that I have gotten, or tried to load on to a drive, are alternative to Microsoft directly. In other words; I could not get the "media creation tool" to run any way I tried; after downloading it. So I ventured into anything else I might try, or was suggested. Only a couple; that went all the way to getting an ISO on the drive. One was a way to trick the servers, into a download it seemed, and the first image ISO, seemed like a direct download. Neither of them worked, and Fido could not make them executable. Today, I am looking into Fido someone suggested. This second paradigm is just desperation; and does not likely involve much verification of my license or digital link; or a safe version of Windows ISO to download. Everything I have tried through Microsoft, has not gotten a single sniff of downloading an ISO, anywhere; because I am cut off by the "media creation tool's" failure.
    Next question; what error message do I get, when I download the media creation tool. On previous attempts; when I was trying to download it with the new drive with Win7 recovery on it; I got incompatibility message, posted back there some place; quite generic, and no doubt do to the version of windows. So, I switched drives, back to the old one with WIN10, many many times, many downloads; and on the Windows ten drive I am trying to replace here, and has the legit upgrade to WIN10; I get nadda. I right click, choose administrator, permission to make changes box... then yes; it brings up a white box, like a small banner starting the software, with a blue windows logo in it; and that is it. Banner exits, nothing! There for about seconds, and aborts. No messages at all. Running the troubleshooter when I right click the tool icon; gives me a rather generic compatibility message below.

    Your inquiry question three, about when I download the ISO; you say, when you run the tool, you have three options. No, I don't get anything, not with the Windows Media creation tool. I have never seen those options once, or gotten a single ISO download, with the official media download tool. Any mention or attempts with an ISO, are from the out of the box paradigm here; trying to get something to work, without the darn official tool from Microsoft. I want o use that tool, should work, but won't. If the tool did work, and I got the ISO direct from Microsoft servers; I would likely not have any issues booting it from my USB, to the new drive. The tool, just won't run anywhere; on either drive, from either drive, to either drive, with either operating system; in safe mode, out of safe mode....tried for days, to get that tool to simply "run" open, display a screen, for those options you mention. I have never seen those options. The Note: about copying the tool. to my hard drive, then moving it to my USB. While I did try even that; it became quite apparent, as as I suspected; moving an ISO around, like a normal file, is not going to fly. I got a warning, about leaving behind important properties I think it was; and stopped it there. Yeah, not moving ISO files around like J-pegs.
    Okay inquirey4, the bootleg attempt. In a more desperate attempt, to go around the tool that won't work from Microsoft; I found on a forum thread, or someone lead me to it; that offered a way, to trick the microsoft servers to think I was downloading from an apple or android, or other operating system. Sounded a bit fishy to me; because why would Microsoft require a tool for me to download, but not for someone on their competitions operating systems or machines. None the less, I tried it step by step, to see if I cold get an image to download; and the second try, once I reformated my USB to take the full ISO image; it seemed like I got an ISO to download, about the right time for an operating system to download. However, it would not boot anything; when I swapped bios to the USB on my computer, and tried use the ISO to install from the USB. So, I tried to convert using Rufus, maybe not even the right tactic; but did not work either; got a warning about and insecure copy, and not to use it, and it could not assign a drive letter, after that. I guess to convert it. None of this mess worked in the end; but may have gotten some kind of ISO image on the USB, weather RUFUS, liked it or not. I tried conversion, because the funky download o the ISO, did not start installing the operating system, when booted. I thought maybe conversion. The reason I call it bootleg, is because Rufus warned about an insecure copy, and posted a warning about using that ISO, and it did not work anyway. Maybe it was a work around, that worked for a while; and was later intercepted by Microsoft, I don't know. It did at least, install something on to the drive; which is farther than I got with the Windows tool.
    I think I posted the "Details" best I know, above here; from the troubleshooter. Not much details. More like a detail. Yes, I did mean to say "newer" video card, some kinda of galaxy with a fan on it; okay replacement, when I put it in, not super gamer or anything, works fine. I deal with some disability issue here; and when I spell the wrong word correct, I tend to miss it. Sorry, I know it makes it hard to follow; when the person asking for assistance, can't communicate well, juxtaposes things. This is extremely tedious for me, you have no idea likely.
    You have run the media install tool, on a WIN7 machine, of inferior specifications? Now that is useful information. It tells me, even if my WIN10 drive I am on here with, is corrupted; that I should be able to run that media creation tool; on the other newer drive, with the fresh install of WIN7SP1....and dowload the ISO, top my USB FLASH DRIVE? That should be a total non corrupted operating system; unless by same remote chance, the Service pack was infected, or the updates to the updater. I installed the SP1 manual way, and then 4 updates to the Windows updater; to get the recovery install of 7, to function well. It is now fully updated, with no updates, all took. However, I get similar compatibility error, on that drive environment. I think on the 7 drive, one error message comes up when I try to run the tool, and another slightly different, when I run troubleshooter. Both quite generic, and the troubleshooter one, I think exactly the same. Hard to believe both operating systems are are corrupted, can't even open that tool; yet works for most other stuff?
    Update errors, posting. Here is a screenshot, of the only failed update; seems like maybe a optional one, tried 6 times.
    Also here is the page, when I hit on the failed update below. Oddly, I see a reference at very bottom, for a KB5058481 update; that did install. Unless it is two parts or something? I don't read these that much, so will let someone who does, tell me if it is important. Only this one update seems stuck. I hope this is what you are looking for? If not I will try again.

    https://support.microsoft.com/en-us/topic/may-28-2025-kb5058481-os-build-19045-5917-preview-7698d6e7-dd65-494d-b523-aa4c6aa913a2
    Yes,
     at least for now, my desired outcome of this post; is to get my current WIN10 operating system on the new drive; off this quite old one(at least ten years old, maybe closer to 15). I don't care about using Windows seven on the new drive, it was just part of the attempted recovery process; that can go away as well when this drive retires.
    Next comment by you: Yes. But, the layout of the file(s) written to the memory-stick needs to be in a special format, to make it a "bootable" device. Question? Does the "Win media install tool" do that upon successful install of the ISO to the drive; direct the OS to install itself? Or does the tool, only download an ISO; then that ISO needs burned to DVD, or converted in some way, to install to a drive. My understanding, is that the tool, can do either; make a bootable USB by itself, or download the ISO, to burn a DVD. Likely selectable, if I could ever get the tool to run. More reason I need the tool to work.
    Yes on issues with file transfers, and loading to other media. During the huge back up, I had several windows open; moving things around; onto USB's, and passport drives. A pretty wreckless adventure; with a good number of outright crashes, on this drive I am on. More windows open, worse it was. One time I thought I was never coming back up; but a couple boots later an automatic disc repair started finally; and I went from a black screen and stationary cursor, no action on the computer lights, for five ten minutes; to working much better. Always seemed to work better, after one of those disc repairs. Some were short, some were longer, near an hour. During the backup time, the computer was crashing a lot; several disc repairs; maybe five or six total. Sometimes it crashed on start up, very shortly after booting; acted really bad for a short time; and why I decided time to back-up while I can. A couple times, it crashed right after the Operating system loaded. I started it up, and it crashed, before I came back into the room. SOMETHING ELSE, when this started; it has been extremely slow to boot up and load the operating system; which made the crashes really fun. I mean like ten fifteen minutes to finally boot....and a long lag, till the menu bar icons load, and more time for the Virus protection to load. Still very slow to complete entire boot process. That is new, a bit before the crashes started.
    I got a few error messages, I think I wrote one down 0x80072F8F-0x20000. At least one other error was common, I may not have written down. This may tell you something; since the crashes, all seemed to be during a lot of open windows, and various drives plugged in. Much of this could well have been; I had three passports at once, and a USB or two, all going at once on rare occasion; trying to organize and save all my files. I do have a back drive; but that is only 1TB, and not sure that ever worked exactly right. I have since better figured that drive. Most stuff is on there; but all needed sorted. There was definitely a tendency to crash, and slow; with more windows open, and more drives hooked up. It first started trying to repair a USB drive, disc repair tried to do that a few times. When I indicated my computer was fine, I did not mean to infer; that is is all good working great, but that it was working for downloads, and say having many tabs open". I have gone for periods, where I am on with bird sites, and some video running, and ten tabs to shop for a new drive, and to look up specs, etc. Ten fifteen hours, digesting and downloading information, sidetracked to Facebook that open.......near twenty four hours no crash. Lately, I have not had many crashes, in fact zero today; been on a good ten hours I guess. It was also crashing a lot, annoyingly; while I was trying to open navigate my Outlook account; and is very slow to open the internet sights and get them going. Even Firefox slow to load; once it gets up and running usually good. Outlook, was the worst; often crashing to the blue screen of death. The browsers are still slow to load, seems to take forever, to get on a site on start up; but rolls fine once I am up a while. With all the disc checks, and automatic disc repairs on this drive; I was sure it was a hard drive, and may well be. Also, the performance got better after the disc check.
    Oh, one more big notice yesterday; when I had disc management open; looking at my partitions. Oddly, I see a 4th partition, on my failing drive here. The oddball, is a small partition marked recovery about 512 MB I think. I did not put it there, so where did it come from; a system repair, something else? Let me find that, and screenshot it now. I am new to the disc management area here; but managed it enough yesterday, to partition the other new 4Terabyte drive; that was not a bootable drive option with legacy bios; but was an option for a GPT secondary drive. However, this screenshot is from today now, showing my current drive as disc 1, and the other new bootable 2TB drive as disc0. I did not partition, or mess with any of these drives at all. The new top drive0, with win7 on it; looks as expected. Three partitions, set up by my win7 recovery discs; system, I guess the operating system G partition, H is the main mostly empty drive space; and M is factory recovery image, to do recovery; of all the factory installed everything? What stands out to me, is drive 1 I am on now; where did the 511MB healthy recovery partition come from? Is that something from a system repair, disk repair? I am not entirely sure, if that 386MB unallocated space, was there yesterday? Possible I was working in a partial screen half the time, as I read some instructions about partitioning the drive; so could have been off screen, and not expanded enough; when I was looking at that particular drive. My focus yesterday; was to get the 4T drive up and not a boat anchor; figure it out now; before I get the operating system in; rather than figure it out later, and risk ruining that precious install. In any case; disk one, is the WIN10 DRIVE, i am on now. Yesterday it was disc zero; because I am swapping drives around a lot; but that recovery partition is suspicious to me. There should only be 3 partitions here, much as the disk zero has. Partitioned by the same recovery discs years apart, as well. No, I did not mess anything up in here yesterday; I was very careful; not to erase my functional drives and operating systems. Worked on BIG 4T drive only. Maybe this will help, with behavior and troubleshooting of my current drive.

    I am not sure how, this all going on with my current win10 drive, could affect the new WIN7 drive attempts, I also tried to run the installer on, in safe mode even ; if you have had success, with such set-up, running the image creation tool, in similar software environment and machine? Did you have SP1, installed, that is a variable, on the new WIN7 drive perhaps? One last thing; I have had a piece of software lodged, half installed, on my machine for a couple years. I mistook it for a helpful utility; and downloaded it. Then realized it was security of course, I don't need finish initiating it. It was a windows security app; that of course is hard to remove, because it is security; nothing worked on line I tried; and I got use to working around it. It basically set up a log in screen; so I had to log into my computer, each time I booted it. If, I had completely activated its final set-up. That software by Windows; would remind me about every ten days or boots, to finish activating it, and setting it up, to run on a password. I never did, and did not want it on my computer at all; it slowed the boot process, and once in a while would stop the boot, and demand a log in password; stuck on an interum screen till I did. I would reboot it, and not see it for a couple weeks. Another reason, I wanted to start from scratch. Also the reason, I started with a new drive, fresh install of the 7operating system; totally separate. It wasn't WIN10 on the new drive; but it was an non corrupted 7 install, from my own recovery discs; certainly to start, and likely is. That is why I started the process offer on the new drive. Over ten fifteen years; a computer has a lot of glitches, for a non tech person, who generally; leaves his alone. Anyway, this extra information might help you, certainly in ways I can't understand fully. That is okay; just need some help with a solution; and the communication is good on your end anyway. Digging deep for me. Thank you for the extra effort. There are many reasons, I am rebuilding anew; but if you can get the nemesis tool, to run on an inferior 7 machine; why can't I? Let alone running it, on the replacement drive. Well mostly because your much smarter at this than I am obviously; but, pretty simple one step on the fresh new drive, and OP install. Right click the downloaded tool icon, select run as administrator; permission the program to make changes when the box pops up as usual...and something should run, open, download, or something. On one of the set up drives, you would think.                       [![](https://learn-attachment.microsoft.com/api/attachments/4bd75a30-3649-4a26-b7db-7d4e58138cdb?platform=QnA "filestore.community.support.microsoft.com")
    

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