Windows Reset Queries

Anonymous
2022-03-16T06:37:44+00:00

Hi I'm facing issues with my Laptop.Defender is not working and Laptop has become slowed down inspite of the fact that only Microsoft Teams and Avast are installed. So should I reset my Laptop? How long will it take with Remove Everything option. How long will it take? Will it get stucked?(Windows 10 Home)

Laptop Specs:-

HP 15s-gr0006au

4GB RAM

1TB HDD

AMD Ryzen 3 3250U

Is it safe to reset in my case??

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

97 answers

Sort by: Oldest
  1. Anonymous
    2022-03-16T07:13:05+00:00

    Good Day MonikaSrivastava1,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    This may depends how fast your computer and the speed of your internet. Instead of Resetting your computer, you can perform Repair install, this will repair and replace any corrupted system files in your computer. This is the same as resetting your computer.

    Step 1: Download Media Creation Tool from Microsoft.

    https://www.microsoft.com/en-us/software-downlo...

    Click “Download Tool Now”

    Step 2: Run MediaCreationTool.exe.

    Step 3: Choose "Upgrade this PC now".

    Step 4: Select "Keep personal files and apps". or Remove Everything

    Step 5: Let it install

    If you choose to Keep your files and apps, those will be restored in your computer, if your choose to Remove everything all files and apps you installed will be wipe out.

    Don't use your computer while on the process of repair install to prevent interruptions.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-03-16T07:18:45+00:00

    That's an awesome reply but I want to reset only,I don't want to do repair install, so will it work?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-03-16T07:23:20+00:00

    Good Day MonikaSrivastava1,

    Yes , that will work as well , it is on your own preference. Reach out to us anytime here in the community if you need assistance.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-03-16T15:52:42+00:00

    Thanks Carlo TJ, now I'll reset without any worries. Will my Defender start working properly again after resetting?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-03-16T15:55:50+00:00

    Good Day MonikaSrivastava1,

    Keep me posted with the results, hopefully the Defender will work after resert , let know.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Was this answer helpful?

    0 comments No comments