Windows Reset Queries

Anonymous
2022-03-16T06:37:44+00:00

Hi I'm facing issues with my Laptop.Defender is not working and Laptop has become slowed down inspite of the fact that only Microsoft Teams and Avast are installed. So should I reset my Laptop? How long will it take with Remove Everything option. How long will it take? Will it get stucked?(Windows 10 Home)

Laptop Specs:-

HP 15s-gr0006au

4GB RAM

1TB HDD

AMD Ryzen 3 3250U

Is it safe to reset in my case??

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. JX313 7,050 Reputation points
    2022-03-29T03:12:42+00:00

    I decided to count the number of times you asked the same question, and the number of times we answered the question. More than about 7 times.

    I don't think you read everything in our replies- I had requested you multiple times to read through our answers to get the answer for the same.

    Honestly I think it'd be better to leave your device as it is if there aren't any serious issues. Many can be easily fixed with a repair install (InPlace upgrade) so I don't see the necessity to go through a reset process and post hell lot of replies.

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  2. Anonymous
    2022-03-29T01:07:46+00:00

    Who said that this is a chat room?

    I am only asking my queries.

    If I do a clean install/reset then will Defender be fixed?

    Sorry if I disturbed you all

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  3. Anonymous
    2022-03-29T01:01:59+00:00

    Ok I'll try that. But I will do a clean install in future so will it fix that?

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  4. Anonymous
    2022-03-29T00:59:24+00:00

    Like I said before, there is no hardware issue in my laptop.

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  5. Don Varnau 19,930 Reputation points Volunteer Moderator
    2022-03-28T18:09:58+00:00

    Will reset/clean install fix update issues and Defender issues or any other software issues?

    Pls reply in a straight forward way 😊😊

    You seem to not want to do a reset/reinstall. That's a legitimate concern.

    I think the only serious problem you've mentioned is that Microsoft Defender won't run.

    Again, I think that you should run the McAfee Removal tool in Safe Mode. There's a lot less that can go wrong and no danger of losing files, folders, data. Avoiding a reset or reinstall of Windows 10 is a sensible course of action.

    https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view 

    Try the MCPRT again, following the instructions that start at

    "Method 2: Remove using the McAfee Consumer Product Removal tool (MCPR) You must only use the MCPR tool if the Windows removal methods shown above don’t work.IMPORTANT:" In fact... It might help to download the MCPRT first, restart in Safe Mode and run the MCPRT in Safe Mode. There won't be other programs running that might interfere.

    Start Window 10 in Safe Mode

    https://www.businessinsider.com/windows-10-safe-mode 

    Don

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