Yaa I'm worried as this is my first laptop and is new. Also the service centres are at a very great distance from my home. So I want a one-time solution for all the problems.
Every Major OEM provides Remote assistance support under warranty.
Windows Reset Queries
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Anonymous
Hi I'm facing issues with my Laptop.Defender is not working and Laptop has become slowed down inspite of the fact that only Microsoft Teams and Avast are installed. So should I reset my Laptop? How long will it take with Remove Everything option. How long will it take? Will it get stucked?(Windows 10 Home)
Laptop Specs:-
HP 15s-gr0006au
4GB RAM
1TB HDD
AMD Ryzen 3 3250U
Is it safe to reset in my case??
Windows for home | Windows 10 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
97 answers
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Sumit 44,316 Reputation points Volunteer Moderator2022-03-28T12:53:42+00:00 -
Anonymous
2022-03-28T12:29:48+00:00 Yaa I'm worried as this is my first laptop and is new. Also the service centres are at a very great distance from my home. So I want a one-time solution for all the problems.
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JX313 7,050 Reputation points2022-03-28T11:56:18+00:00 Since I think you're worried about lots of things that can go wrong, a reset should be good for you.
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Anonymous
2022-03-28T11:50:23+00:00 So what should I do?
Reset or Clean Install to fix update issues and Defender issues:
Note: I will use remove everything option
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JX313 7,050 Reputation points
2022-03-28T09:23:30+00:00 Please, read through the replies again.
I believe I've seen replies from other threads saying that their update issues weren't fixed even after a clean-install, so if it doesn't work, you may need to wait for an update or try any other fix.
PS: look, it'd be helpful for everyone subscribed to this thread if you don't post multiple replies with the same question. We keep getting a lot of e-mails from replies, and like the Volunteer Moderator mentioned before, support is not fast. We too have day-to-day stuff going on so our replies will be delayed.