The following release notes coincide with Cumulative updates for all the supported versions of Windows released on 02.09.2022. Windows 11 Windows 11 (original release): KB5010386 Build 22000.493 February 8, 2022—KB5010386 (OS Build 22000.493) (microsoft.com) Highlights Updates security for your Windows operating system. Also read: A new era of the PC | Windows Experience Blog Windows 10 Windows 10, version 20H2; Windows 10, version 21H1; and Windows 10, version 21H2 – KB5010342OS (Builds 19042.1526, 19043.1526, and 19044.1526) February 8, 2022—KB5010342 (OS Builds 19042.1526, 19043.1526, and 19044.1526) (microsoft.com) This security update includes quality improvements. Key changes include: Addresses an issue that causes a Lightweight Directory Access Protocol (LDAP) modify operation to fail if the operation contains the SamAccountName and UserAccountControl attributes. The error message is, “Error: 0x20EF. The directory service encountered an unknown failure”. ***^UPDATED 01/11/22^* REMINDER Windows 10, version 2004 reached end of servicing on December 14, 2021. To continue receiving security and quality updates, Microsoft recommends that you update to the latest version of Windows 10. To update to one of the newer versions of Windows 10, we recommend that you use the appropriate Enablement Package KB (EKB). Using the EKB makes updating faster and easier and requires a single restart. To find the EKB for a specific OS, go to the Improvements and fixes section and click or tap the OS name to expand the collapsible section. Highlights: Updates a known issue that affects Japanese Input Method Editors (IME). Text you enter might appear out of order or the text cursor might move unexpectedly in apps that use the multibyte character set (MBCS) . Updates security for your Windows operating system. Download the updates manually from the Microsoft Update Catalog.

make sure your pc processor support the below features * Supports PAE, NX, and SSE4.1 • Supports CMPXCHG16b, LAHF/SAHF, and prefetchW. * Compatible with DirectX 12 or later with WDDM 2.0 driver. * High definition (720p) display that is greater than 9” diagonally, 8 bits per color channel. * TPM 2.0, and UEFI enbaled

Update issue February 18, 2022, 5:03 pm**Nick Hi Nick, Thank you for contacting us. My name is Jude and I'm a Microsoft Ambassador. To maximize your support experience, please refrain from closing this browser on your end and stay in front of the computer all the time. For your security, please do not provide sensitive information such as product keys, passwords, email address and credit card information in this chat. February 18, 2022, 5:05 pm**Jude Hello February 18, 2022, 5:05 pm**Nick My keyboard stopped working on Wednesday. I tried all of the online procedures and then just decided to have a professional look at it... February 18, 2022, 5:06 pm**Nick I just received a call back saying they couldn't fix it with reinstalling windows February 18, 2022, 5:07 pm**Nick They said my keyboard does work, but the recent update messed it up February 18, 2022, 5:07 pm**Nick Sorry about that. Did you run a system update regarding this? February 18, 2022, 5:07 pm**Jude Alright. I understand. Did they run a system restore on your computer? February 18, 2022, 5:07 pm**Jude I remember an update last week that I didn't want because it was inconvenient February 18, 2022, 5:08 pm**Nick Yes February 18, 2022, 5:08 pm**Nick My issue is, I didn't want this update. But now it's costing me $60+ for something I never clicked yes for February 18, 2022, 5:09 pm**Nick It just started updating once I tried to turn my computer on February 18, 2022, 5:09 pm**Nick Sorry about that. By any chance that you had a Microsoft Service center so they can try to check and fix it. February 18, 2022, 5:09 pm**Jude I was so irritated at the time that I tried to block all future updates because I don't know what these updates are doing... February 18, 2022, 5:10 pm**Nick That's alright. You can try to run a system restore before bringing it to a service center. February 18, 2022, 5:11 pm**Jude I am not familiar with a Microsoft service center. I took my laptop in to a local repair/service shop because I though my keyboard was fried.... February 18, 2022, 5:12 pm**Nick How old is your laptop? February 18, 2022, 5:12 pm**Jude If you do have a BestBuy store, you can also bring it there. February 18, 2022, 5:13 pm**Jude Hello, I haven't received anything from you. Do you still need assistance? February 18, 2022, 5:17 pm**Jude I'm already beyond whatever Microsoft center or bestbuy situation. My laptop is already being serviced. My issue is the update messing up my computer. My concern is the next update messing up my computer as I obviously don't want another one after this. My frustration is I can't adequately block your future updates. My February 18, 2022, 5:17 pm**Nick I'm already paying somebody to fix this February 18, 2022, 5:18 pm**Nick I really apologize for this one. February 18, 2022, 5:18 pm**Jude But I understand there's nothing to be done here February 18, 2022, 5:18 pm**Nick Thank you February 18, 2022, 5:18 pm**Nick Thank you for understanding. February 18, 2022, 5:19 pm**Jude Pis there a corporate email / complaint February 18, 2022, 5:19 pm**Nick Because I simply Google this issue after my tech called and my specific issue popped right up February 18, 2022, 5:19 pm**Nick I will make sure this gets escalated. February 18, 2022, 5:20 pm**Jude Thank you, but I'd prefer to be active on my end... I there a corporate email or another vehicle for complaints? February 18, 2022, 5:21 pm**Nick That still goes here. Unless you might want to try it with a call. February 18, 2022, 5:22 pm**Jude Here's a link for that https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 February 18, 2022, 5:22 pm**Jude

Cumulative updates for Windows 10 and Windows 11 - February 2022

Sumit 44,426 Volunteer Moderator

The following release notes coincide with Cumulative updates for all the supported versions of Windows released on 02.09.2022.

Windows 11

Windows 11 (original release): KB5010386 Build 22000.493

February 8, 2022—KB5010386 (OS Build 22000.493) (microsoft.com)

Highlights

Updates security for your Windows operating system.

Also read: A new era of the PC | Windows Experience Blog

Windows 10

Windows 10, version 20H2; Windows 10, version 21H1; and Windows 10, version 21H2 – KB5010342OS (Builds 19042.1526, 19043.1526, and 19044.1526)

February 8, 2022—KB5010342 (OS Builds 19042.1526, 19043.1526, and 19044.1526) (microsoft.com)

This security update includes quality improvements. Key changes include:

Addresses an issue that causes a Lightweight Directory Access Protocol (LDAP) modify operation to fail if the operation contains the SamAccountName and UserAccountControl attributes. The error message is, “Error: 0x20EF. The directory service encountered an unknown failure”.

***^UPDATED 01/11/22^*REMINDERWindows 10, version 2004 reached end of servicing on December 14, 2021. To continue receiving security and quality updates, Microsoft recommends that you update to the latest version of Windows 10.

To update to one of the newer versions of Windows 10, we recommend that you use the appropriate Enablement Package KB (EKB). Using the EKB makes updating faster and easier and requires a single restart. To find the EKB for a specific OS, go to theImprovements and fixes section and click or tap the OS name to expand the collapsible section.

Highlights:

Updates a known issue that affects Japanese Input Method Editors (IME). Text you enter might appear out of order or the text cursor might move unexpectedly in apps that use the multibyte character set (MBCS).
Updates security for your Windows operating system.

Download the updates manually from the Microsoft Update Catalog.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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VARADHARAJAN K 9,726 Reputation points Volunteer Moderator

2022-02-19T03:09:47+00:00

make sure your pc processor support the below features

* Supports PAE, NX, and SSE4.1

• Supports CMPXCHG16b, LAHF/SAHF, and prefetchW.

* Compatible with DirectX 12 or later with WDDM 2.0 driver.

* High definition (720p) display that is greater than 9” diagonally, 8 bits per color channel.

* TPM 2.0, and UEFI enbaled
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Anonymous

2022-02-18T22:43:28+00:00

Update issue

February 18, 2022, 5:03 pm**Nick

Hi Nick,

Thank you for contacting us. My name is Jude and I'm a Microsoft Ambassador.

To maximize your support experience, please refrain from closing this browser on your end and stay in front of the computer all the time.

For your security, please do not provide sensitive information such as product keys, passwords, email address and credit card information in this chat.

February 18, 2022, 5:05 pm**Jude

Hello

February 18, 2022, 5:05 pm**Nick

My keyboard stopped working on Wednesday. I tried all of the online procedures and then just decided to have a professional look at it...

February 18, 2022, 5:06 pm**Nick

I just received a call back saying they couldn't fix it with reinstalling windows

February 18, 2022, 5:07 pm**Nick

They said my keyboard does work, but the recent update messed it up

February 18, 2022, 5:07 pm**Nick

Sorry about that. Did you run a system update regarding this?

February 18, 2022, 5:07 pm**Jude

Alright. I understand. Did they run a system restore on your computer?

February 18, 2022, 5:07 pm**Jude

I remember an update last week that I didn't want because it was inconvenient

February 18, 2022, 5:08 pm**Nick

Yes

February 18, 2022, 5:08 pm**Nick

My issue is, I didn't want this update. But now it's costing me $60+ for something I never clicked yes for

February 18, 2022, 5:09 pm**Nick

It just started updating once I tried to turn my computer on

February 18, 2022, 5:09 pm**Nick

Sorry about that. By any chance that you had a Microsoft Service center so they can try to check and fix it.

February 18, 2022, 5:09 pm**Jude

I was so irritated at the time that I tried to block all future updates because I don't know what these updates are doing...

February 18, 2022, 5:10 pm**Nick

That's alright. You can try to run a system restore before bringing it to a service center.

February 18, 2022, 5:11 pm**Jude

I am not familiar with a Microsoft service center. I took my laptop in to a local repair/service shop because I though my keyboard was fried....

February 18, 2022, 5:12 pm**Nick

How old is your laptop?

February 18, 2022, 5:12 pm**Jude

If you do have a BestBuy store, you can also bring it there.

February 18, 2022, 5:13 pm**Jude

Hello, I haven't received anything from you. Do you still need assistance?

February 18, 2022, 5:17 pm**Jude

I'm already beyond whatever Microsoft center or bestbuy situation. My laptop is already being serviced. My issue is the update messing up my computer. My concern is the next update messing up my computer as I obviously don't want another one after this. My frustration is I can't adequately block your future updates. My

February 18, 2022, 5:17 pm**Nick

I'm already paying somebody to fix this

February 18, 2022, 5:18 pm**Nick

I really apologize for this one.

February 18, 2022, 5:18 pm**Jude

But I understand there's nothing to be done here

February 18, 2022, 5:18 pm**Nick

Thank you

February 18, 2022, 5:18 pm**Nick

Thank you for understanding.

February 18, 2022, 5:19 pm**Jude

Pis there a corporate email / complaint

February 18, 2022, 5:19 pm**Nick

Because I simply Google this issue after my tech called and my specific issue popped right up

February 18, 2022, 5:19 pm**Nick

I will make sure this gets escalated.

February 18, 2022, 5:20 pm**Jude

Thank you, but I'd prefer to be active on my end... I there a corporate email or another vehicle for complaints?

February 18, 2022, 5:21 pm**Nick

That still goes here. Unless you might want to try it with a call.

February 18, 2022, 5:22 pm**Jude

Here's a link for that
https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

February 18, 2022, 5:22 pm**Jude
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