Windows 11 No internet access but my internet is working fine

Anonymous
2022-02-18T20:50:01+00:00

Hi, i updated my system running on windows 10 to windows 11, at first the internet worked fine for some days and then i got no internet message. Using chrome or Firefox i can connect to the internet without any a problem. it seems that only windows update, Microsoft store and some application can't connect to the internet. I reset my network, changed the DNS to (8.8.8.8, 8.8.4.4), changed the registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

reinstalled the driver, and finally replaced the WIFI module but nothing seems to work, so can you please help me resolve the my problem

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2022-07-27T18:13:49+00:00

I've managed to get to the bottom of the problem on my Dell laptop.

I have tried everything mentioned in this post and nothing worked, but eventually, I plugged USB HUB which allowed me to plug Ethernet cable and connect straight to the router. This enabled internet connection straight away and I was able to INSTALL WINDOWS OPTIONAL UPDATES. One of those updates was my network card driver, which solved the issue.

I hope this will help others

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2022-08-18T14:02:06+00:00

OK, I had posted a few weeks back that I have had this issue... In desperation, I went and downloaded the latest drivers directly from Lenovo (they are dated June 22 of this year and specifically reference Windows 11 21H2 or later). I'd gone down this road early on with a previous version of the drivers to no avail, but - with these latest drivers - everything seems to work as expected. Struggling to understand where the real issue is. For grins and giggles, I installed Windows 11 on "unsupported hardware" using one of the many methods out there (it's an old Lenovo T430). The WiFi on that machine has worked flawlessly since the get-go under Windows 11. Definitely a head-scratcher.

[Moderator note: There is no mystery. The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Windows drivers are rarely enough. Once the manufacturer's drivers are updated this is solved for most people.]

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

50 additional answers

Sort by: Oldest
  1. Anonymous
    2022-05-16T17:11:17+00:00

    Hi Carlo and Peter,

    I have the same problem as Peter. Ethernet connection through which I can use chrome, steam, discord and such no problem. However, Windows itself thinks I have no internet connection. Windows can't update, I can't use windows apps like word, I can't even open the network and connectivity settings, as the window immediately closes when I try to open it from the general settings menu. I have tried all the steps mentioned above but nothing seems to work so far. Have any of you found a way to fix this?

    Kind regards,

    Lineke

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-06-13T02:20:47+00:00

    Try creating a new user and log in to that account. It may be something running in the background of your current user account.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-06-14T00:04:42+00:00

    I have an Inspiron 7405 2n1.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments