Windows 11 No internet access but my internet is working fine

Anonymous
2022-02-18T20:50:01+00:00

Hi, i updated my system running on windows 10 to windows 11, at first the internet worked fine for some days and then i got no internet message. Using chrome or Firefox i can connect to the internet without any a problem. it seems that only windows update, Microsoft store and some application can't connect to the internet. I reset my network, changed the DNS to (8.8.8.8, 8.8.4.4), changed the registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

reinstalled the driver, and finally replaced the WIFI module but nothing seems to work, so can you please help me resolve the my problem

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-07-27T18:13:49+00:00

I've managed to get to the bottom of the problem on my Dell laptop.

I have tried everything mentioned in this post and nothing worked, but eventually, I plugged USB HUB which allowed me to plug Ethernet cable and connect straight to the router. This enabled internet connection straight away and I was able to INSTALL WINDOWS OPTIONAL UPDATES. One of those updates was my network card driver, which solved the issue.

I hope this will help others

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Anonymous
2022-08-18T14:02:06+00:00

OK, I had posted a few weeks back that I have had this issue... In desperation, I went and downloaded the latest drivers directly from Lenovo (they are dated June 22 of this year and specifically reference Windows 11 21H2 or later). I'd gone down this road early on with a previous version of the drivers to no avail, but - with these latest drivers - everything seems to work as expected. Struggling to understand where the real issue is. For grins and giggles, I installed Windows 11 on "unsupported hardware" using one of the many methods out there (it's an old Lenovo T430). The WiFi on that machine has worked flawlessly since the get-go under Windows 11. Definitely a head-scratcher.

[Moderator note: There is no mystery. The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Windows drivers are rarely enough. Once the manufacturer's drivers are updated this is solved for most people.]

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50 additional answers

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  1. Anonymous
    2023-04-22T17:09:07+00:00

    Same here. No solution in my Asus vivobook pro 14.

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  2. Anonymous
    2023-06-05T15:26:09+00:00

    Windows 11 does not recognize my Internet connection.

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    1 person found this answer helpful.
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  3. Anonymous
    2023-06-23T13:10:42+00:00

    Hi, i updated my system running on windows 10 to windows 11, at first the internet worked fine for some days and then i got no internet message. Using chrome or Firefox i can connect to the internet without any a problem. it seems that only windows update, Microsoft store and some application can't connect to the internet. I reset my network, changed the DNS to (8.8.8.8, 8.8.4.4), changed the registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

    Image

    reinstalled the driver, and finally replaced the WIFI module but nothing seems to work, so can you please help me resolve the my problem

    Image

    I had the same issue crop in two days ago, on a one year old Dell desktop PC. Super frustrating. It is basically an issue of Microsoft thinking you are not connected to wifi when you actually are. Some kind of software bug.

    After reading multiple posts on this I was quite hesitant to go thru all of the deleting drivers/adapters, re-installing them etc. It feels like it would take days and I could make things worse.

    I did find one post that suggested it was their wifi network adapter. Mine is something from Intel.

    So I decided to buy the Netgear Nighthawk AC1900 USB Wifi Adapter. I bought it on Amazon for $64. It is basically a device you plug into a USB port. Once you install it, you PC thinks THAT is your wifi network. The new device connects to your wifi network, your PC connects to the device.

    Installation was pretty easy. Put in the CD and follow the prompts to install their software (or you can goto Netgear website to install their software if you don't have a CD drive).

    As part of the installtion process you plug in the device into the USB port. Then connect it to your wifi. BOOM. Connected to wifi. Opened up Outlook. It connected almost immediately. Open up One drive. Also connected finally.

    Problem Solved. $64.

    *****

    PS. Most people buy these devices to increase speed. Anecdotally, mine does seem faster. So that is "double prizes".

    Good luck!

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