Windows 11 No internet access but my internet is working fine

Anonymous
2022-02-18T20:50:01+00:00

Hi, i updated my system running on windows 10 to windows 11, at first the internet worked fine for some days and then i got no internet message. Using chrome or Firefox i can connect to the internet without any a problem. it seems that only windows update, Microsoft store and some application can't connect to the internet. I reset my network, changed the DNS to (8.8.8.8, 8.8.4.4), changed the registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

reinstalled the driver, and finally replaced the WIFI module but nothing seems to work, so can you please help me resolve the my problem

Windows for home | Windows 11 | Internet and connectivity

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Anonymous
2022-07-27T18:13:49+00:00

I've managed to get to the bottom of the problem on my Dell laptop.

I have tried everything mentioned in this post and nothing worked, but eventually, I plugged USB HUB which allowed me to plug Ethernet cable and connect straight to the router. This enabled internet connection straight away and I was able to INSTALL WINDOWS OPTIONAL UPDATES. One of those updates was my network card driver, which solved the issue.

I hope this will help others

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Anonymous
2022-08-18T14:02:06+00:00

OK, I had posted a few weeks back that I have had this issue... In desperation, I went and downloaded the latest drivers directly from Lenovo (they are dated June 22 of this year and specifically reference Windows 11 21H2 or later). I'd gone down this road early on with a previous version of the drivers to no avail, but - with these latest drivers - everything seems to work as expected. Struggling to understand where the real issue is. For grins and giggles, I installed Windows 11 on "unsupported hardware" using one of the many methods out there (it's an old Lenovo T430). The WiFi on that machine has worked flawlessly since the get-go under Windows 11. Definitely a head-scratcher.

[Moderator note: There is no mystery. The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Windows drivers are rarely enough. Once the manufacturer's drivers are updated this is solved for most people.]

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  1. Anonymous
    2022-10-23T19:33:16+00:00

    Thanks so much Carlo.

    I had the same issue with my HP after upgrading to Windows 11. I tried all you prescribed and flushing the DNS etc helped but only on a temporary basis. I realised that because I left the laptop unused for about 2 months, the Kaspersky antivirus failed to be updated and it was therefore blocking access to the internet through browsers in particular while on WIFI.

    I used an ethernet cable, flushed the DNS, and released and renewed ipconfig. I then quickly logged into my Kaspersky account where I downloaded the software, got the licence code and reinstalled it. After updating the database and scanning, it seems to have dealt with the malware causing the issue and I got it resolved after over 5 weeks of battling with it. This may help someone.

    Niran

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  2. Anonymous
    2022-10-10T08:12:23+00:00

    I've managed to get to the bottom of the problem on my Dell laptop.

    I have tried everything mentioned in this post and nothing worked, but eventually, I plugged USB HUB which allowed me to plug Ethernet cable and connect straight to the router. This enabled internet connection straight away and I was able to INSTALL WINDOWS OPTIONAL UPDATES. One of those updates was my network card driver, which solved the issue.

    I hope this will help others

    After days of troubleshooting and trying all manner of suggestions, your answer solved the issue on my HP Pavilion within 10mins.

    Thank you so much.

    I'm glad I cold help :-)

    All the best

    Radek

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  3. Anonymous
    2022-10-10T06:36:24+00:00

    I've managed to get to the bottom of the problem on my Dell laptop.

    I have tried everything mentioned in this post and nothing worked, but eventually, I plugged USB HUB which allowed me to plug Ethernet cable and connect straight to the router. This enabled internet connection straight away and I was able to INSTALL WINDOWS OPTIONAL UPDATES. One of those updates was my network card driver, which solved the issue.

    I hope this will help others

    After days of troubleshooting and trying all manner of suggestions, your answer solved the issue on my HP Pavilion within 10mins.

    Thank you so much.

    Was this answer helpful?

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