Windows 11 No internet access but my internet is working fine

Anonymous
2022-02-18T20:50:01+00:00

Hi, i updated my system running on windows 10 to windows 11, at first the internet worked fine for some days and then i got no internet message. Using chrome or Firefox i can connect to the internet without any a problem. it seems that only windows update, Microsoft store and some application can't connect to the internet. I reset my network, changed the DNS to (8.8.8.8, 8.8.4.4), changed the registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

reinstalled the driver, and finally replaced the WIFI module but nothing seems to work, so can you please help me resolve the my problem

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-07-27T18:13:49+00:00

I've managed to get to the bottom of the problem on my Dell laptop.

I have tried everything mentioned in this post and nothing worked, but eventually, I plugged USB HUB which allowed me to plug Ethernet cable and connect straight to the router. This enabled internet connection straight away and I was able to INSTALL WINDOWS OPTIONAL UPDATES. One of those updates was my network card driver, which solved the issue.

I hope this will help others

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Anonymous
2022-08-18T14:02:06+00:00

OK, I had posted a few weeks back that I have had this issue... In desperation, I went and downloaded the latest drivers directly from Lenovo (they are dated June 22 of this year and specifically reference Windows 11 21H2 or later). I'd gone down this road early on with a previous version of the drivers to no avail, but - with these latest drivers - everything seems to work as expected. Struggling to understand where the real issue is. For grins and giggles, I installed Windows 11 on "unsupported hardware" using one of the many methods out there (it's an old Lenovo T430). The WiFi on that machine has worked flawlessly since the get-go under Windows 11. Definitely a head-scratcher.

[Moderator note: There is no mystery. The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Windows drivers are rarely enough. Once the manufacturer's drivers are updated this is solved for most people.]

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  1. Anonymous
    2022-02-19T11:30:40+00:00

    Good Day Oussama,

    I appreciate your time getting back to this thread,you need to use the dedicated driver for your device from your computer manufacturer website.

    Please see this link below.

    https://www.asus.com/Laptops/For-Gaming/TUF-Gam...

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  2. Anonymous
    2022-02-19T11:21:14+00:00

    Good morning Carlo,

    Thanks for reaching out, I'm no more using the Realtek Wi-Fi module because it is faulty instead, i have replace it by a new one Intel(R) Wi-Fi 6E AX210, so the driver you give me won't work.

    The driver I'm using for the new module is Windows 10, 64-bit, Windows 11 Family and this is the link for it

    https://www.intel.fr/content/www/fr/fr/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-intel-wireless-adapters.html

    I have already tried the same method like you explain but with no success.

    Best regard

    Oussama BOUZID

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  3. Anonymous
    2022-02-19T05:20:43+00:00

    Good Day Oussama,

    I appreciate your time getting back to this thread, please proceed with the steps below.

    Go to this link and download the driver.

    https://dlcdnets.asus.com/pub/ASUS/GamingNB/Dri...

    Once downloaded, don't install it yet, save it in your desktop,

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wireless driver that was installed

    -Right click and Uninstall

    Once uninstalled, go now to your desktop and and install now the driver you just downloaded.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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