Feedback app is also a joke. Obviously, no one reads them as this has been a problem for months and months
Windows 11 New Media Player
Hello!
I used Groove Music.
Today, I received the new Media Player which replaced Groove Music.
It correctly found my music and videos as I have included them in the Libraries.
Unfortunately, it is buggy.
For instance, when I click on Artists, it says that it could not find any content.
Also, it stucks when I click on an artist or album
Do you have similar issues?
Should I just wait a little bit, maybe they are going to provide updates and fixes?
I have tried resetting the app 2 times, but still the same problems.
EDIT [19.5.2022]: There was some improvements in my experience with Media Player.
Some day ago, the Media Player started anew. FIrst, it scanned again from scratch my Music library.
For 5-10 minutes, it used a lot of CPU and RAM. Then when it was done, I could see the Artists and it did not say that it couldnt find any music.
But still it is not completely stable. Very often, when I click on an Album or Artist, it freezes or crashes.
So, still I am anxiously waiting if it will get stable in the future.
But for now, I am happy that I can listen to music again.
DId this update also happen to you?
EDIT [11.9.2022]: Overall, my experience with Media Player has improved a lot.
Now, I can play all my music.
There are now 3 issues remaining as I can see them at least:
- Often, when I click to play an album, it freezes. I have to close and restart the app, and then I can play the same album. The same album appears when I click on the Home link.
- I also noticed this error: The run times of albums and others, are wrong! They do not show the actual value as I inspected them.
- Unfortunately, and this has not been addresses to me so far, I do not have Artists art. Wherever there is an artist, it just shows nothing. In Groove Music, I used to have those and they were beautiful.
Windows for home | Other | Music, photos, and video
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
57 answers
Sort by: Most helpful
-
Anonymous
2022-10-17T18:52:42+00:00 -
Anonymous
2022-09-23T00:09:11+00:00 buggy?? its almost october and it still cant find my music. Zune player finds my music just fine with all the same settings. What intern did they have developing this pre school failure **** backwards broken app that still uses zune for the name of the executable in the back in??????
-
Anonymous
2022-08-30T21:37:27+00:00 I kept deleting the database for the new Media Player app, to see if I could get the database to complete building properly.
After multiple attempts, I did get an install that worked properly.
I posted a fault report, and got a MS support person to show me other things I needed to do as well as deleting the database.The database is located here:
C:\Users*yourusername*\AppData\Local\Packages\Microsoft.ZuneMusic_8wekyb3d8bbwe\LocalState
Delete the three files named
MediaPlayer.DB
MediaPlayer.db-shm
MediaPlayer.db-wal
If I can find the chat transcript with MS, I'll post that later. Can't find it at present.
-
Anonymous
2022-08-29T19:26:56+00:00 From a user standpoint, this is a gigantic fail. I tried to create a playlist by using drag and drop. No way. So, I decided to add the playlist folder from media player/Win10. The playlists show up but nothing plays with a big fat error that they can't play this file (mp3). So, I thought I'd start over and delete the playlist. I get a message that the playlist has been deleted but it just sits there. The playlists, under any circumstance, do not appear to be editable. So, for all intents and purposes I have this thing with limited functionality (if you click on the album, or song, or artist you can get something to play) under music library tab. Most likely the database is corrupted and there's no way back. I'll have to try to delete it and find a music player that actually lets you import playlists (there doesn't appear to be any option to do this). The MS QA people must not have had a big hand, or were overruled, when they rolled this thing out.
-
Anonymous
2022-02-27T01:06:12+00:00 Please go into Microsoft Feedback Hub and upvote this problem: https://aka.ms/AAfywgd