Ethernet keeps disconnecting

Anonymous
2022-02-12T00:05:30+00:00

So I just got a new PC, everything works smoothly, however whenever I try to plug in my ethernet, it'll connect for a random amount of time (few hours or few days) and then mysteriously it disconnects.

I try unplugging and replugging it into my PC but with no results. Only when I remove it from the router and replug it in to a different port does it finally connect, but this is only a temporary solution.

Any ideas?

Drivers don't need updating, I've already checked.

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

62 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-04-11T09:56:11+00:00

    Hi Steve,

    I'm afraid I can't help you further.

    Having read many threads about this it seems that especially Windows 11 doesn't always install a good ethernet driver itself. My solution works voor all Realtek ethernet adapters, don't know about Asix or which driver you should get for those. I know people had the same problem with different docks (mine was a M-teck) and most use Realtek.

    Good luck!

    Kind regards,

    Mike

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-04-11T14:56:25+00:00

    Hi Mike!

    I have set the docking stations with the ASIX chipset for return to manufacturer and we use currently docking stations with Realtek chipset. Updated ARM binaries for the MIC drivers are not provided by ASIX atm.

    Realtek updated several times now, last in March 2023.

    Thanks again for the Realtek link, since it really solved our problems!

    I owe you one!

    Cheers,

    Stevee

    Was this answer helpful?

    0 comments