Ethernet keeps disconnecting

Anonymous
2022-02-12T00:05:30+00:00

So I just got a new PC, everything works smoothly, however whenever I try to plug in my ethernet, it'll connect for a random amount of time (few hours or few days) and then mysteriously it disconnects.

I try unplugging and replugging it into my PC but with no results. Only when I remove it from the router and replug it in to a different port does it finally connect, but this is only a temporary solution.

Any ideas?

Drivers don't need updating, I've already checked.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-08-17T16:15:01+00:00

    so does your wireless work? and for wired are you using a built in ethernet port or are you using a converter?

    -Your average Windows 10 and Xbox 360 User
    -Smart

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  2. Anonymous
    2022-08-17T16:11:52+00:00

    Ethernet keeps disconnecting

    I had similar problems years ago for many months.

    Intermittent disconnects temporarily resolved by rebooting

    disconnecting CAT5 cables and reconnecting

    Windows Network Properties software configuration changes

    all would fix the problem temporarily then random

    disconnections.

    CALL your ISP provider: Comcast, Verizon or whatever.

    Request the central office test your line,

    and ask for a technician visit if needed.

    My problem was poor cable connections outside

    on the telephone pole and other connection points

    on exterior and interior: up to three or four connections

    were serviced.

    (Apparently the cumulative effect of 3 or 4 connections

    physically degrading by oxidization, corrosion etc.)

    Only after Comcast Technician visit was the connection

    drop outs resolved.

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  3. Anonymous
    2022-08-17T15:44:08+00:00

    I am having the same issue with a new Surface Pro8 running windows 11. My surface pro 4 windows 10 doesn't have the connection problem... ethernet keeps disconnecting and restarting (which destroys my VPN connection for work).

    Using the same router...

    I have also tried an old Asus lap top, no connection problems at all

    MacBook Air, no problem at all

    Surface Pro 4 Win 10, no problem at all.

    Someone in our office is also having the problem with a new Surface Pro 8

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  4. Anonymous
    2022-08-15T14:25:25+00:00

    I have had the same issues - it's a new machine with Windows 11. My Dell tech support person recommended reinstalling the OS; however, if it's a glitch, I don't know how that will help!

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  5. Anonymous
    2022-07-26T17:38:52+00:00

    I am having the same problem with only Windows 11 for both Dell and Surface. Any resolution? The only thing in common is they all have Windows 11.

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