Ethernet keeps disconnecting

Anonymous
2022-02-12T00:05:30+00:00

So I just got a new PC, everything works smoothly, however whenever I try to plug in my ethernet, it'll connect for a random amount of time (few hours or few days) and then mysteriously it disconnects.

I try unplugging and replugging it into my PC but with no results. Only when I remove it from the router and replug it in to a different port does it finally connect, but this is only a temporary solution.

Any ideas?

Drivers don't need updating, I've already checked.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-09-28T14:42:52+00:00

    The way I fixed it was by rolling back to a previous version of my Realtek network adapter driver.
    Here's my driver:
    Image

    The version that caused this issue for me was:

    1153.6.418.2022 (there could be other versions that are having this same issue)

    Dated: 4/19/2022

    The version I rolled back to which fixed the problem for me was:
    10.38.117.2020
    Dated: 9/26/2015

    Could be other newer versions that fix the problem but this worked for me and I've already wasted to much time trying to troubleshoot it.

    Hopefully this helps!

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  2. Anonymous
    2022-07-13T18:30:09+00:00

    I'm having the exact same issue on a brand new Lenovo (less than a week old) that came preinstalled with Windows 11 pro. I keep getting booted out of Zoom meetings because the Ethernet connection suddenly drops without warning.

    I've done all the steps suggested but I haven't gone so far as a clean install of Windows 11 since, as I said, this is a brand new computer. Is this a glitch in Windows 11 Pro that has yet to be addressed? Any other steps I might take to fix this issue?

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  3. Anonymous
    2022-06-27T20:40:04+00:00

    I have the same issue on my Dell XPS 15 laptop (which worked normally for many months after I set it up). I've ruled out all hardware culprits (Dell even swapped in a new motherboard). I've done every last suggestion in this post and all other tutorials I've found about Ethernet disconnects and "default gateway not available" errors (including a repair install of Windows 11 Pro). My wi-fi connection is fine, but all of a sudden after six months, my laptop cannot maintain a stable Ethernet connection. It disconnects after a few minutes. Sometimes it spontaneously reconnects for a little while before disconnecting yet again. If I remove the Ethernet cable and reconnect it, that will usually restore the connection for a short time. The problem happens whether IPV4 is enabled, IPV6, or both. The only option I have not tried is the nuclear one: a clean reinstall of W11.

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  4. Anonymous
    2022-02-12T16:01:11+00:00

    Hi MC_88,

    Apologies if the suggested methods didn't work for you.

    Since the issue persist, kindly perform a repair install of your Windows which fixes the broken system files on your machine.

    1. Download the media creation tool here: https://www.microsoft.com/software-download/win... (click on "Download tool now") and wait for the download to finish
    2. Temporarily disable your firewall/antivirus, then open the tool and select the option "Upgrade this PC now".
    3. Wait until your machine goes to the process of repair install. There should be no worries in performing it since you will select the option to keep your files during the process.

    You may also look into the Windows 10 recovery options(see "Reset your PC"): https://support.microsoft.com/help/12415/window...

    Note: ensure to have a backup of your files

    Please let me know how it goes. Thank you.

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  5. Anonymous
    2022-02-12T14:11:58+00:00

    Hiya, thanks for the advice!

    I followed both steps, the only issue I came across was "netsh int reset all" could not be executed as the command could not be found, but everything else went smoothly.

    On the clean boot, the ethernet was connected, but after another restart is suddenly disconnected again. I've just plugged the cable into a different port on my router but nothing has changed. Even after the network reset, I'm still stuck on WiFi.

    Any other tips??

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