Files have a brown box on their icon and dont open in Windows 11

Anonymous
2022-02-12T17:29:29+00:00

What is going on here? There is no information anywhere so it obviously isnt a problem for everyone.

Most of my files stored on Dropbox now have a small brown file box icon on the lower left corner of the main icon for all MS Office files. They open perfectly well on the phone and a laptop running Windows 10 but not on my laptop running Windows 11.

I get an error message saying the program cant open it because the file is unsupported or may be corrupt.

Why the **** do they release an OS that doesn't work with their own programs??

Please help,

Thanks

Windows for home | Windows 11 | Files, folders, and storage

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  1. Anonymous
    2022-11-15T11:45:59+00:00

    Hi all.. I had the same problem... but with the OneDrive folders. Nearly all had the brown boxes.

    OneDrive said 'all files synced'.. but.. clearly something not right.

    I right-clicked the OneDrive icon in the dock and paused the sync. Then restarted the sync.. All brown boxes disappeared immediately.

    Don't know if that'll help anyone?

    Cheers

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  2. Anonymous
    2022-10-27T23:41:23+00:00

    Once we restarted OneDrive it corrected the sync and now the icons show with the cloud and can be opended. Thanks

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  3. Anonymous
    2022-09-07T10:45:03+00:00

    is this really works? have you got that again after restarted your computer

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  4. Anonymous
    2022-09-07T10:44:04+00:00

    it seems doen'y work on my computer

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  5. Anonymous
    2022-08-22T20:37:24+00:00

    Penny - WOOT, WOOT! THIS FIXED IT FOR ME TOO! After an hour of research, I did what you did - simply typed OneDrive into the Windows 11 search field and clicked Open. Boom - brown boxes gone an files are accessible.

    Thank you Penny!

    Tom

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