Files have a brown box on their icon and dont open in Windows 11

Anonymous
2022-02-12T17:29:29+00:00

What is going on here? There is no information anywhere so it obviously isnt a problem for everyone.

Most of my files stored on Dropbox now have a small brown file box icon on the lower left corner of the main icon for all MS Office files. They open perfectly well on the phone and a laptop running Windows 10 but not on my laptop running Windows 11.

I get an error message saying the program cant open it because the file is unsupported or may be corrupt.

Why the **** do they release an OS that doesn't work with their own programs??

Please help,

Thanks

Windows for home | Windows 11 | Files, folders, and storage

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  1. Anonymous
    2023-06-23T15:07:49+00:00

    Where is "sync service"?

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  2. Anonymous
    2023-06-23T15:01:35+00:00

    Is there a reply to this. I have the same problem and have lost thousands of files because of it this brown file box being placed on the files.

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  3. Anonymous
    2023-04-16T19:46:39+00:00

    Same issue here and of course the files I cant open are for my taxes... Will have to open them on my laptop running Win2010 now. Another great OS upgrade/ downgrade by Microsoft!

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  4. Anonymous
    2023-04-05T22:26:49+00:00

    I had this problem. I found that AVG Tuneup had put Dropbox to sleep. I changed the settings to keep Dropbox awake and restarted the computer. That fixed it.

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  5. Anonymous
    2023-03-12T04:50:51+00:00

    How do you start up dropbox?

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