Microsoft is out of control. When I receive **** on my screen offering Office 365 at a sporadic time, I'm puzzled. I've been a subscriber for at least the past 5 years. The subscription auto updates, but apparently one division of Microshaft can't/doesn't communicate with the other. I can't connect to Office 365 because they don't recognize my account (except to suck the yearly subscription rate).
The ''credential' issue is some clown at Microshaft's idea of security. Absolute craziness to add so many layers of security, that you can't get where you can do a 'reset' on YOUR OWN piece of equipment and choose your personal level of security. I'm setting up a Linux system to dump the Microsoft insanity.