Hi JoeBrock1 -
Thanks for the response and I do apologize if the method did not fix the issue
When did the issue started? Are there any recent changes made on the computer before the issue started?
Kindly try to perform system restore on your windows computer and check if the same issue appears. Kindly select a date on the restore point list where the windows was still working fine.
Perform system restore
-This process will take your computer settings back to an earlier point in time where computer is working fine. If there's any changes made on your computer that removes the service, system restore should be able to fix the issue for you. To perform system restore please follow the steps below:
- Open the run box by pressing the Windows key + R and type rstrui.exe
- Once system restore windows open, normally it will suggest a restore point (sometimes it doesn't) if it does, select the 2nd option and hit next
- Select your desired restore point date and time and hit next and finish.
Windows will going to restart your computer to initiate system restore. System restore might take several minutes to complete depending on the current speed of your computer and the changes it will made. Applications and updates that was installed on the computer prior to the date selected will be removed. It is important that when system restore starts, process must not be interrupted.
DISCLAIMER:
System Restore is a recovery tool for Windows that allows you to reverse certain kinds of changes made to the operating system. System Restore is used to return important Windows files and settings—like drivers, registry keys, system files, installed programs, and more—back to previous versions and settings. Being said all applications and changes made prior to the date selected will be removed and needs to be re-installed if its needed.
Regards,
Kevin B.