Laptop Becomes unusable when unplugged

Anonymous
2021-09-02T10:03:00+00:00

Hey , I laptop becomes so slow(almost unusable when not puggled in to charger). It is happening from tomorrow when I installed GIMP , VLC , 7 Zip, Paint 3D , 3D viewer , bitdefender parental control simultaneously on my pc , I am not sure that it is happening from the installation only . As when plugged in I am not noticing any drop in the performance of my pc . Only in taskmanager I haven't found any process running from these apps except the bitdefender parental control . Also I noted from taskmanager when plugged in my cpu is normally(without any heavy process running in backround) working at a clock speed of3.60 GHz but when not plugged in its speed is about 0.59 GHz

Windows for home | Windows 10 | Performance and system failures

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DaveM121 933.9K Reputation points Independent Advisor
2021-09-03T07:23:38+00:00

Hi Sniper7787

Close Control Panel

Click your Start Button, then just type cmd

On the resulting list, right click Command Prompt and select 'Run as Administrator'

Paste this command into Command prompt and press Enter:

powercfg -restoredefaultschemes

When that command completes, close Command prompt and restart (not shut down) your PC.

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  1. Anonymous
    2021-09-03T08:47:29+00:00

    But why sometimes it shows 6.8 GHz it is any os or processor issue.

    Ok so there is no need to clone my pc for bitdefender malware analyst lookup.

    Should I use the support tool of hp to give logs so they are able to identify the issue

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  2. DaveM121 933.9K Reputation points Independent Advisor
    2021-09-03T08:51:12+00:00

    Hi Sniper7787

    Yes, it would be best to follow HP's instructions so they can look through those to see if there is any conflicts.

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  3. Anonymous
    2021-09-03T09:02:46+00:00

    I send those files to hp and also clone by pc to bitdefender server. Waiting for their results . Anyways thanks for the help and patience you had given in this thread , I am really like to follow your instructions

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