Help reading a Dump file

Anonymous
2021-09-04T23:01:58+00:00

My Pc has a new found power loss issue during gaming it simply loses power and there are little to no error logs. I have logs about Drivers failing on every startup that I dont believe are related, and after I reboot from a crash I see error 41 Kernal Power, And Error 6008, Unexpected shutdown. However recently there was a shutdown wherre the top 1/4th of my display showed a BSOD error and created a dump file, which Im hoping will shed some light on my problem, but Im not sure how to open or read it.

(I suspect my issue is the PSU Voltage is lower than it should be which would be upsetting, its a brand new Revolt-X and I already just spent 3 months waiting on Powercolor to replace my Gpu, but my Psu was probably damaged at the same point)

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-09-10T20:15:22+00:00

    I doubt the problem is either of these, my Psu is only a few month old, 1000w Revolt-x by phanteks and im able to close steam, open the Gog client, and game there for hours on end without an issue. Cyberpunk, on the highest settings I can manage while still getting 60Fps, making it a point to watch if my Gpu use is low so that I have more headroom to turn things up. My 6900XT is at full usage and no issues, meanwhile with steam in the background I crash simply browsing the web. I believe my power failure is caused by software and not my Psu as it CAN be ran perfectly fine, and thats not tooo farfetched considering the absurd software problems Iv had.

    I have numerous Driver and software errors. If the issue was power, wouldnt notices of that be more prevalent in event logs or dump files? Rather than listing me various Image_names such as "ene.sys" "AMDryzenmasterdriver.sys" and after deleting those files, my new dump logs show "win32k.sys" and "Steam.exe" HOWEVER I am going to be borrowing my best friends multimeter tonight and at the very least I know how to check that my 12v rail is outputting at 12v

    I havent been able to find info on the Failure bucket codes, perhaps those cite power issues and I didnt realize after all, not knowing how to check failure bucket codes means I only have the subject and not the verb, missing context like I have one word out of a complete sentence and dont know the real cause and effect im trying to diagnose.

    Here are all of the logs iv uploaded thus far, I believe my last run of Driver verifier was on the 8th, as it was described to me in the bottom most link. Along with other logs I have available since the 8th and just uploaded. Sorting by name should put them in order, some of the logs on the 8th and before that will have different information because I had deleted some of the drivers cited as the Image_Name to trouble shoot, and then had the same crash behaviors with different softwares or programs cited as the Image_Name, which may be helpful to know

    Link to my Dump files: https://1drv.ms/u/s!AoMx1wrzNVdRiQ0iyGlVsmdu2qie?e=Uf9pvi

    The Driver Verifier settings linked to me by the last person I spoke to:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983?auth=1

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  2. Igor Leyko 112.4K Reputation points Independent Advisor
    2021-09-10T21:42:20+00:00

    Driver verifier points to AMDRyzenMasterDriver.sys as a fault reason. Please update or unistall this software.

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  3. Anonymous
    2021-09-14T17:43:56+00:00

    As iv said multiple times I have. Iv also listed more accurate reasons. Booting in safe mode and deleting ene.sys AND Deleting the file AMDRyzenMasterDriver.sys and booting again with Driver verifier resuslts in the same crash and then the dump file points to an entirely new culprit. Steam.exe. Which finially after not having Steam game client open, my system is no longer crashing. But there are a large number of drivers and programs that are malfunctioning and I doubt Steam is the root cause of all of them.

    However, I found out recently that my steam was also not updating properly. After the latest windows update, I have succeeded in updating steam and may see my problems gone due to this

    Aaaand of course It has not. So im over it and im just going to go use the secure erase feature in my bios to try and properly scrup my SSD and start again.

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  4. Anonymous
    2021-09-18T07:53:57+00:00

    Iv also booted via usb and run the Clean all command on my C drive. there are no other drives in the system. Reinstalled windows, some of my basic softwares, Steam, Ryzen Software, and Icue for my mouse and headset, and the crashing continues. At this point its very likely its just a hardware problem which is STRANGE as this crash NEVER occurs when steam.exe isnt running. I can game on entire different stores in 2160p maxing out my resources just fine. I dont know how it could possibly be a hardware issue considering that.

    Icue installer appears to install and works, seemingly as indented, but always shows as an error in event viewer and reliability monitor. This software not agreeing with others may be my core issue as, this software IS notorious for both resource use and compatibility issues. Theres even counts of similar problems with it long in the past I mean, I myself on m previous system was unable to use Icue software, AT ALL it simply couldn't be opened or installed.

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  5. Anonymous
    2021-09-23T03:59:57+00:00

    Copied this from my Reliability monitor or more specifically, System and Security > Security and Maintenance > Problem Details. This also suggests a hardware error however, it still ONLY occurs while Steam.exe is open. So HOW exactly, is my supposed hardwre problem, solved by no longer running a software? Also for context, Iv just started this system amd did not actually have an unexpected restart or error. It may be a log referring to my previous power cycle, that was created upon startup today.

    Source

    Windows

    Summary

    Hardware error

    Date

    ‎9/‎22/‎2021 8:39 PM

    Status

    Not reported

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: ffab

    Parameter 1: 3

    Parameter 2: ffffe484c44ed2f0

    Parameter 3: d28

    Parameter 4: 0

    OS version: 10_0_19043

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.19043.2.0.0.768.101

    Locale ID: 1033

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