Help reading a Dump file

Anonymous
2021-09-04T23:01:58+00:00

My Pc has a new found power loss issue during gaming it simply loses power and there are little to no error logs. I have logs about Drivers failing on every startup that I dont believe are related, and after I reboot from a crash I see error 41 Kernal Power, And Error 6008, Unexpected shutdown. However recently there was a shutdown wherre the top 1/4th of my display showed a BSOD error and created a dump file, which Im hoping will shed some light on my problem, but Im not sure how to open or read it.

(I suspect my issue is the PSU Voltage is lower than it should be which would be upsetting, its a brand new Revolt-X and I already just spent 3 months waiting on Powercolor to replace my Gpu, but my Psu was probably damaged at the same point)

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-09-07T08:48:42+00:00

    Well, I probably wont because iv wiped out all Asus files I was able to without booting from safe mode

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  2. Anonymous
    2021-09-07T09:45:43+00:00

    If you're still facing a BSOD error. Sorry, I'm running out of ideas. Maybe another user can help you.

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  3. Anonymous
    2021-09-07T09:56:04+00:00

    Clean installing the minimal version of the Radeon software has also not helped, but I had forgotten, heres an event log I thought was useless to us previously because this log occurs on startup and not crashing, I HAVE clean installed my graphics drives atleast 4 times now, and thought nothing of it, but this log is now relevant

    Error 7000, Service control manager: The AMDRyzenMasterDriver service failed to start due to the following error: 

    The system cannot find the file specified.

    My Pc has long since had issues where certain programs will no longer be working one day when I boot, this same probelm may have effected drivers. For instance iv reinstalled or reset windows on this system multiple times in the past trying to troubleshoot. Believing I should run SFC /scannow, (With numerous parameters) Sys File checker, Mem Diag, Ect for other reasons in the past that Id thought were unrelated to this, but none of them fixed my issues and I had resorted to resetting and clean installing. One such program that had stopped working is a small one called Chaos Recipe Enhancer, and even now that same program isnt working again when It had been, I believe this had happened to a couple of the same programs multiple times over long periods and across multiple installs and resets of windows. So I suppose, something could be corrupting program files, but im not sure WHAT could still be after going to such great lengths.

    Currently when I try to open any Executable related to that program, the Chaos Recipe Enhancer, which is a small program for editing harmless game files in the background based on game data, the error reads "Problem with shortcut: The parameter is incorrect" In times past iv had different messages but similar filepath errors, Its likely the error logs with other drivers on startup are also related to filepath errors. I had effectively the same problems with another program for the same game called Path O Building, which does not edit game files but is effectively a Stat and Dps calculator, and that program is now also starting to act strangely and inconsistently again. Maybe my Index or Drive are going bad but, I believe the scans Id run before included a check for that and came back perfectly fine. Ah yes, the system also has a habit of placing new shortcuts on my desktop when I boot. Any time iv recently installed something. Itl do this multiple times despite removing them, like it has just done with the Chaos Recipe Enhancer which I attempted to reinstall earlier but the installer closes immediately. Theres now a shortcut of it on my desktop after rebooting. Strangely enough it does open and run now. It may even work.

    Possibly connected to the fact that when I originally purchased this SSD (New From MicroCenter, Crucial Brand, not sure which model at the moment)

    I believe I tried to clone my entire HDD over to it. That could have caused some sort of error. That could possibly persist even through new installs and resets?

    Uuugh I Despise software I work with heavy machinery and manufacturing tech for a reason

    I have two monitors, Im going to try reducing my 2160p display down to 1080p to match the other monitor and see if rendering only one resolution happens to solve this

    It Didnt

    Il try clean uninstalling drivers using DDU and installing only the Gpu drivers and not even the minimal version of Radeon software.

    Didnt Fix

    Il try reinstalling "Asus Armoury crate" the bloatware that it is, maybe it **** something up when I uninstalled it so long ago and it can fix it

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  4. Anonymous
    2021-09-07T14:51:17+00:00

    The rabbit hole goes deeper. After simply DELETING the file AMDRyzenMaster.sys, my dump files now read

    IMAGE_NAME: win32kfull.sys

    FAILURE_BUCKET_ID:  0x3B_c0000005_win32kfull!TimersProc

    From what I can find on this error, youd need a Driver Verifier dump file, or atleast the rest of this dump file, in order to tell me what software could be the cause. I also see that updating windows can cause previously working drivers to cause this error, and my problems HAVE seemed to get worse with every windows update. But again, running SFC with a variety of parameters, Memory diagnostics, Drive scans, reinstalling and updating softwares, nothing has worked. Is there a way to verify integrity of installed windows updates specifically?

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  5. Anonymous
    2021-09-07T19:40:46+00:00

    Kind of confirming my suspicion, I found this in the reliability monitor. Prior to these errors on this date the reliability monitor was spotless, dating all the way back to March I believe it was? And has had nearly daily issues since this point. This was somewhere around the time I recieved my replacement Gpu from Powercolor, (But again Iv had similar issues with this system for a year or more by now)

    My system had been not working for a month or two and obviously, I was updating windows when something happened. I dont believe I have a Dump file from that day however. The timestamp on the update failure is 11:08, I belive all of these error logs were generated during the next reboot following after the error.

    If my Psu was damaged and not outputting enough voltage would windows be able to tell us that? Thats one of my few remaining ideas as to the culprit, but I believe if that was it itd clearly show in the logs right? So in summary this is some sort of damage to the foundation of my system, Hardware Firmware or OS, and is causing numerous software failures.

    Image

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