Backup and Restore Windows 10 Pro

Anonymous
2021-08-16T20:47:11+00:00

I have had 4 laptops with Windows 10 for many years and 3 USB hard drives, which I connect to any laptop when needed, that I have used for backups and I use windows 7 image backups. I have restored the image files many, many times from all my laptops with no problems until now. All my laptops have the latest Windows updates. I recently had a problem with one of my laptops where I had to reformat and reinstall windows without activating it because the activation info was in my backup, and I tried to restore my latest backup but Windows could not find or recognize the USB drives as backup locations. File Explorer could read the hard drives with no problem and I could locate the backup I wanted to use. I contacted Windows chat support, went to the second level of support with no luck and they scheduled a call to me with third level support. The call never came.. Anyway, I attributed the failure of not being able to restore the image to the fact that I had never backed up anything with the new installation of Windows to those USB drives.

Now, out of curiosity's sake I decided to try the Restore operation in one of my other laptops, and connected one of the USB drives to it. Surprise, surprise, it didn't find a backup file either, so my problem with my previous laptop had nothing to do with what I thought, it is a Windows 10 problem caused by some update, because, as I said I have restored many many times from those USB drives with no problems, starting with when I had Windows 7 installed in them.

Another curious part is that when Windows can't find an image to restore it prompts you look in a network. Windows allows you to assign a network location to the drive or file that you want to restore, but when Windows goes to this location it, again, says there is no file that can be used.

Does anybody have any thoughts on this problem or it too new?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-08-17T04:45:02+00:00

    Hi,

    WindowsImageBackup is very finicky.. To make my point, I just tried recovering one of the images that had previously worked earlier this evening to an exact duplicate of the 512GB SSD that I use for Windows.. The images did appear as available, but all attempts failed with some error concerning "An Active Data Drive In Bios" and another I don't remember..

    But prior to this I made the mistake of changing two things at once.. A different drive, and I renamed the folder inside the WindowsImageBackup folder copy.. It's name was Asrock just for reference.. I simply added a date..

    When initially attempting to recover these two images to a 1TB HDD and a 512GB SSD, neither of my brand new images were appearing.. After a good bit of head banging I tried something else.. One of the things I tried was creating a 3rd image which worked normally.. This gave me the idea to return the renamed folder to it's original name.. Suddenly I now had all three images available and working.. It seems that tinkering with the copy also caused the original to not appear.. After returning the copy to it's original name, it and the original appear and work..

    BTW... Have you been switching the actual WindowsImageBackups between different drives ?

    I should note that I have been doing this for a good number of years as well.. I haven't used it much lately due to the types of issues we are discussing now.. The free Macrium Reflect seems to be an excellent imaging tool, but that will not make your existing images usable..

    My recollection is that at one time I was able to recover images to different drives without issue, but the Windows 7 Backup + Restore has appeared to me to become less reliable with every new build of Windows 10..

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  2. Anonymous
    2021-08-17T03:17:14+00:00

    Hi,

    I don't think that cloning is an issue.. Normally cloning software has the ability to resize partitions and etc. as needed to fit a smaller drive.. Within reason of course..

    WindowsImageBackup requires that the disk receiving the image is the EXACT same size or larger for the process to work.. I have had threads in which a HDD\SSD was maybe only 5mb smaller, or even less, and WindowsImageBackup would refuse to proceed.. It will cut you absolutely no slack on that issue..

    It is possible that WindowsImageBackup has issues with a drive of a different manufacturer as well.. It is incredibly picky as to what it will accept.. I will see if I have anything laying around to test that..

    I believe we are getting off track. None of what you say about issues with a drive of a different manufacturer is true, because, as I stated before, I have been using them together for years, but thanks for the comments.

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  3. Anonymous
    2021-08-17T03:11:50+00:00

    Well, mine is win 10, 21H1, OS Build 19043.1165 -- & just a week/so ago Backup & Restore (Win 7) worked fine to rescue this computer from an unbootable situation. OK, it was OS Build ...1151 at the time.

    (1) Why did you reinstall Windows before attempting to restore the image? Did you want to use the new Recovery partition (Shift+Restart goes there) to do the restore? That might fail when the other partitions in the image (Windows & EFI/System Reserved) are a different size or at a different location than in the image. This is because the restore process will not reformat the drive when the Recovery partition is in use.

    The restore process would reformat the HDD itself, if run from a Repair Disc, a USB Recovery drive or Installation media. Then, you would get all the partitions back exactly where they came from -- including the Recovery partition that is in the image, & it will match the version of the rest of the installation too.

    (2) Do you have 3 external hard drives or just one with 3 partitions?

    (3) And each partition has just a WindowsImageBackup folder in it?

    (4) And none of them show up in the image restore window?

    (5) Can you read & write other files to the external HDD?

    (6) Can you mount any of the images...?...

    Image

    (a) Open the WindowsImageBackup folder, then the computername folder & finally the "Backup..." folder.

    (b) Double-click the largest .vhdx file inside the Backup folder to mount it.

    That will be the image of the C: partition. It will get a letter (say, E:) & open in a 2nd instance of File Explorer. You may put it side by side with the 1st instance. Then browse to your files & copy them from E: to C:. (But I wouldn't try the reverse.) When done, right-click E:, & select "Eject".

    [But I must add, the first time you double-click a .vhdx, it may give an error message. So, just OK the error, & open Disk Management. The mounted image will have the same name C: had when the image was made, but no letter. Put a letter on it, & it will show up in File Explorer.]

    1. This was the situation prior to creating the problem where I was not able to restore the windows 7 image file. I had a dual boot system which was created by Ubuntu when I decided to add Ubuntu and Windows was already in the system, therefore Ubuntu became the boot OS. The Windows partition was getting full and I had extra unused space in the Ubuntu partition, so I decided to extend the windows partition by using some of the space available in the Ubuntu partition, which was listed with an ext2 format only, and the repartitioning software did not allowed me to extend into it. Not knowing better I changed the Ubuntu partition type to Primary hoping that would allow me to extend into it. That was what created the problem, I could not boot after that. It would boot into some linux gnu something command. I don't know linux and I looked online for the error I was getting and there were some responses but none worked or did not have enough information about how to use the information. Anyway, after a while I got frustrated that since I had a backup only about a week old I could restore it if I reinstalled Windows, which I have done in the past. After trying different things to try to reformat and reinstall Windows I finally was able to do it, and the rest I already told it.
    2. I have 3 external HD of different sizes: two where only there is only one backup and one where there are 4 backups in their own partitions.
    3. Yes the only contents of the partitions where there is a backup is the WindowsImageBackup folder.
    4. No, none of them show in the Restore window, but as I explained before, this has nothing to do with what I did with the laptop with the dual boot system, since the same thing happened with the other laptops when I tried to see what happens when I used the Restore feature.
    5. yes, I can read and write to the external HD using File Explorer
    6. Even if I were able to mount and copy files, that is not what I want or need. The contents of all the installed files is over 500 Gb and I have lots of installed programs and I cannot just copy the installed program files since they would not work or run because the registry does not reflect their installation. The only solution is restoring the whole image.

    By the way, the procedure to mount the vhdx file is more complex than that. Since I tried double clicking the file to mount it and it did not work, I did a search and found this procedure: How to Create and Mount VHD / VHDX File in Windows 10 – Step by Step Guide (systoolsgroup.com)

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  4. Anonymous
    2021-08-17T02:28:38+00:00

    Well, mine is win 10, 21H1, OS Build 19043.1165 -- & just a week/so ago Backup & Restore (Win 7) worked fine to rescue this computer from an unbootable situation. OK, it was OS Build ...1151 at the time.

    (1) Why did you reinstall Windows before attempting to restore the image? Did you want to use the new Recovery partition (Shift+Restart goes there) to do the restore? That might fail when the other partitions in the image (Windows & EFI/System Reserved) are a different size or at a different location than in the image. This is because the restore process will not reformat the drive when the Recovery partition is in use.

    The restore process would reformat the HDD itself, if run from a Repair Disc, a USB Recovery drive or Installation media. Then, you would get all the partitions back exactly where they came from -- including the Recovery partition that is in the image, & it will match the version of the rest of the installation too.

    (2) Do you have 3 external hard drives or just one with 3 partitions?

    (3) And each partition has just a WindowsImageBackup folder in it?

    (4) And none of them show up in the image restore window?

    (5) Can you read & write other files to the external HDD?

    (6) Can you mount any of the images...?...

    (a) Open the WindowsImageBackup folder, then the computername folder & finally the "Backup..." folder.

    (b) Double-click the largest .vhdx file inside the Backup folder to mount it.

    That will be the image of the C: partition. It will get a letter (say, E:) & open in a 2nd instance of File Explorer. You may put it side by side with the 1st instance. Then browse to your files & copy them from E: to C:. (But I wouldn't try the reverse.) When done, right-click E:, & select "Eject".

    [But I must add, the first time you double-click a .vhdx, it may give an error message. So, just OK the error, & open Disk Management. The mounted image will have the same name C: had when the image was made, but no letter. Put a letter on it, & it will show up in File Explorer.]

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  5. Anonymous
    2021-08-17T01:27:41+00:00

    Hi,

    I don't think that cloning is an issue.. Normally cloning software has the ability to resize partitions and etc. as needed to fit a smaller drive.. Within reason of course..

    WindowsImageBackup requires that the disk receiving the image is the EXACT same size or larger for the process to work.. I have had threads in which a HDD\SSD was maybe only 5mb smaller, or even less, and WindowsImageBackup would refuse to proceed.. It will cut you absolutely no slack on that issue..

    It is possible that WindowsImageBackup has issues with a drive of a different manufacturer as well.. It is incredibly picky as to what it will accept.. I will see if I have anything laying around to test that..

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