I have had 4 laptops with Windows 10 for many years and 3 USB hard drives, which I connect to any laptop when needed, that I have used for backups and I use windows 7 image backups. I have restored the image files many, many times from all my laptops with no problems until now. All my laptops have the latest Windows updates. I recently had a problem with one of my laptops where I had to reformat and reinstall windows without activating it because the activation info was in my backup, and I tried to restore my latest backup but Windows could not find or recognize the USB drives as backup locations. File Explorer could read the hard drives with no problem and I could locate the backup I wanted to use. I contacted Windows chat support, went to the second level of support with no luck and they scheduled a call to me with third level support. The call never came.. Anyway, I attributed the failure of not being able to restore the image to the fact that I had never backed up anything with the new installation of Windows to those USB drives.
Now, out of curiosity's sake I decided to try the Restore operation in one of my other laptops, and connected one of the USB drives to it. Surprise, surprise, it didn't find a backup file either, so my problem with my previous laptop had nothing to do with what I thought, it is a Windows 10 problem caused by some update, because, as I said I have restored many many times from those USB drives with no problems, starting with when I had Windows 7 installed in them.
Another curious part is that when Windows can't find an image to restore it prompts you look in a network. Windows allows you to assign a network location to the drive or file that you want to restore, but when Windows goes to this location it, again, says there is no file that can be used.
Does anybody have any thoughts on this problem or it too new?