BSOD amdxata.sys

Anonymous
2021-08-09T13:01:33+00:00
Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-08-09T16:26:25+00:00

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  2. DaveM121 933.9K Reputation points Independent Advisor
    2021-08-09T16:05:52+00:00

    Hi William,

    Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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  3. Anonymous
    2021-08-09T16:02:58+00:00

    i installed chipset drivers, at the beginning i thought that it helped because it lasted longer, but finally it crashed with the same error with "ntoskrnl.exe"

    also it again shows "amdxata.sys" error

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  4. DaveM121 933.9K Reputation points Independent Advisor
    2021-08-09T13:34:20+00:00

    Hi William,

    I am Dave, I will help you with this.

    Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed

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