Windows 10 cannot read the installation media USB

Thanks for the Chuenmon information.

I could understand it better now.

In this case the problem is not the pendrive.

It will only start after successfully booting the BIOS and setting the boot order.

There is probably a hardware issue causing the boot not to load the BIOS so it gets stuck on the manufacturer's logo screen.

Try unplugging all disks by removing the cables and verifying that startup exits this screen.

Also try removing the memory sticks and cleaning them, then put them back in and try starting again.

Make sure the startup passes the startup screen.

Thanks, Paloma.

" . . . just select the option that it will be used on another computer."

Yes, that is what I did.

"Could you share some printscreen or photos of the current BIOS settings for me to review?"

No. I cannot. Cannot get in the BIOS.

The booting process is dead at the point when the manufacturer's logo appears. At this point, there are 2 elements on the screen. One is the manufacturer's logo, and the other is string of words providing the hot keys to get into BIOS, namely Delete, and boot priorities, namely F12. But they are now all dead.

The light of the USB is on, but it seems the OS of the PC does not read the USB at all.

All right, I'll use Rufus to make another installation media USB & try to see what will happen.

Thanks.

Chuenmon

Thanks for the information, it was nothing, it's a pleasure to be able to try to help you.

I believe that is not the problem.

Through the MS tool to create the installation USB, it can be created from another computer, just select the option that it will be used on another computer.

Anyway try to create it again in another way, download the ISO and then use the program Rufus to create the USB.

Could you share some printscreen or photos of the current BIOS settings for me to review?

Hello, Paloma.

Thank you VERY MUCH.

". . . if you have configured the BIOS . . . "

The answer is NO.

Because the PC simply cannot read the installation media USB. The OS is not aware of it.

The installation media USB is made on a different PC, a laptop with Windows 7 Pro. SP 1, 64b.

Might this be the problem?

Appreciate your help.

Chuenmon

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

I understand you had problems with Windows, I'm really sorry about that.

Please let me know if you have configured the BIOS to boot from the install USB?

Try disabling Securo Boot, and change the boot order priority, putting USB first and after the disk where Windows is installed.

If the USB still doesn't work, recreate it following the thread below.

http://answers.microsoft.com/en-us/windows/wiki...

For more information check the link below please.

https://www.groovypost.com/howto/bios-uefi-setu...

If you are trying to perform a clean installation to resume access to Windows and have questions, please follow the thread below, it is very detailed and can help you in this process.

http://answers.microsoft.com/en-us/insider/wiki...

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!

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