KB5005565 - Issue accessing Shared Printer

Anonymous
2021-09-16T06:10:47+00:00

One of the systems(Windows 10 Pro - 21H1) in domain had a shared printer (Epson LX-350) which was inaccessible over the network, print works locally without an Issue.

Print was fired from the network system but ends without an error, one of the error logs in administrative Events suggested error 372 and so followed every step as suggested for “PrintNightmare” but unfortunate nothing worked positive. Tried removing the printer from the network desktop and tried to add the shared printer. Now it wass understood that the issue is something restricting the shared printer to be accessed thru any version of Operating System (Tried with another Win 10 & Win 7 Sp1).

Uninstalled KB505565 and was accessible, What is the technical reason and any work around?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-10-27T12:34:48+00:00

    Both of the below hotfixes can cause the issue. Users will either be in one or the other.

    KB5006670

    KB5005565

    removing them should sort it out.

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  2. Anonymous
    2021-10-29T08:10:39+00:00

    Hi Guys
    Do we know if this issue is fixed yet?
    I've had my updates on pause for over a month now.
    Tried the reg hack but it didn't work for me.

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  3. Anonymous
    2021-10-29T08:26:48+00:00

    Hi Guys
    Do we know if this issue is fixed yet?
    I've had my updates on pause for over a month now.
    Tried the reg hack but it didn't work for me.

    none yet.

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  4. Sumit 44,316 Reputation points Volunteer Moderator
    2021-10-29T08:38:38+00:00

    Has anyone tried installing optional update KB5006738 Build 1904X.1320? It fixes some printer issues as per the release notes.

    October 26, 2021—KB5006738 (OS Builds 19041.1320, 19042.1320, and 19043.1320) Preview (microsoft.com)

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  5. Anonymous
    2021-10-29T08:47:40+00:00

    not yet, i might as well try later. it that "some issues" includes this shared printer issue as well?

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