KB5005565 - Issue accessing Shared Printer

Anonymous
2021-09-16T06:10:47+00:00

One of the systems(Windows 10 Pro - 21H1) in domain had a shared printer (Epson LX-350) which was inaccessible over the network, print works locally without an Issue.

Print was fired from the network system but ends without an error, one of the error logs in administrative Events suggested error 372 and so followed every step as suggested for “PrintNightmare” but unfortunate nothing worked positive. Tried removing the printer from the network desktop and tried to add the shared printer. Now it wass understood that the issue is something restricting the shared printer to be accessed thru any version of Operating System (Tried with another Win 10 & Win 7 Sp1).

Uninstalled KB505565 and was accessible, What is the technical reason and any work around?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-11-02T08:56:05+00:00

    Makes me wonder if these so called experts at Microsoft actually know how to fix this!!

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  2. Anonymous
    2021-11-02T08:05:30+00:00

    yep. its getting worse on some PC too. even the host cannot print and the KB5005565 cannot be uninstalled anymore.

    I might revert back to Windows 7 later.

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  3. Anonymous
    2021-11-02T07:56:48+00:00

    It's November 2nd already and still, this problem is not resolved yet.

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  4. Anonymous
    2021-10-29T08:47:40+00:00

    not yet, i might as well try later. it that "some issues" includes this shared printer issue as well?

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  5. Sumit 44,316 Reputation points Volunteer Moderator
    2021-10-29T08:38:38+00:00

    Has anyone tried installing optional update KB5006738 Build 1904X.1320? It fixes some printer issues as per the release notes.

    October 26, 2021—KB5006738 (OS Builds 19041.1320, 19042.1320, and 19043.1320) Preview (microsoft.com)

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