KB5005565 - Issue accessing Shared Printer

Anonymous
2021-09-16T06:10:47+00:00

One of the systems(Windows 10 Pro - 21H1) in domain had a shared printer (Epson LX-350) which was inaccessible over the network, print works locally without an Issue.

Print was fired from the network system but ends without an error, one of the error logs in administrative Events suggested error 372 and so followed every step as suggested for “PrintNightmare” but unfortunate nothing worked positive. Tried removing the printer from the network desktop and tried to add the shared printer. Now it wass understood that the issue is something restricting the shared printer to be accessed thru any version of Operating System (Tried with another Win 10 & Win 7 Sp1).

Uninstalled KB505565 and was accessible, What is the technical reason and any work around?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-09-24T00:57:46+00:00

    hello please provide a fix for this issue I am currently handling 100 workstation and 10 network printer and update kb5005565 is an issue with our shared printer over the network. I do not want to disable my windows update just because of your update issue. if you may please, disable this update on your end for the moment thank you.

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  2. Anonymous
    2021-09-24T00:48:01+00:00

    im also having the same issue over our network shared printer we have a 8 shared printer all over our network and every time the update kb5005565 was installed on the workstation where the printer is installed we cannot print over the network. been un installing the update on a daily basis ever since it was released. please provide permanent solution on this or just disable the said update on your side thanks

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  3. Anonymous
    2021-09-22T12:07:23+00:00

    Based on my research??? dude! what research did you do? the update block printer sharing on any network, please do your work or just dont answer, its no good for no one

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  4. Anonymous
    2021-09-22T11:35:45+00:00

    Sir

    How much time taken to resolve this problem.

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  5. Anonymous
    2021-09-21T14:55:59+00:00

    I had to uninstall that update as well on 8 desktops to make them work again on 2 different printers

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