Now then neilpzz,
I have a windows 10 installation DVD. When I upgaded from Windows 7 I had the local expert do it for me as my graphics card had expired. He did say something about 'local' but I can't recall what he said. I really didn't want to upgrade to Windows 10 because I was used to Windows 7 and only usethe PC for Electronics Design anf fiddling with Flight Sim X. (As well as transferring cash bail-outs to my grand daughter!
I'm approaching my dotage now and find this all very challenging though I never used to having bought my first PC as a 286 with Windows 3!!!
So, enough life story, I have downloaded files for the Media Creation Tool but once again the UAC prompt won't let he use it!
I do have a Microsoft Account though I never access it.