Logitech Camera Can't Install

Anonymous
2021-05-09T02:09:30+00:00

Hi, I purchased a Microsoft Surface Laptop 4, and can't install either of my Logitech Webcams.  When I plug in the C910, it installs with an Exclamation point next to it.  When I plug in another one, it comes up with installing the Webcam Pro 9000 and the exclamation point.  I have tried to uninstall, install, reboot, multiple things, and I keep coming back to the same problem.  I can't find any drivers to install on the logitech website.  

I have looked at multiple threads on this site and tried several things and failed.  Any ideas?

Thanks,

Mitchell

Windows for home | Windows 10 | Devices and drivers

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  1. Rodrigo Queiroz 78,705 Reputation points Independent Advisor
    2021-05-11T02:01:10+00:00

    what is the error code that shows when you open the Logitech camera?

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  2. Anonymous
    2021-05-11T02:14:14+00:00

    Here you go:

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  3. Rodrigo Queiroz 78,705 Reputation points Independent Advisor
    2021-05-11T02:23:33+00:00

    Sorry about that, i what to know the code that shows when you open the Logitech camera on device manager

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  4. Anonymous
    2021-05-11T02:58:46+00:00

    Sure...here you go...

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  5. Rodrigo Queiroz 78,705 Reputation points Independent Advisor
    2021-05-11T16:50:37+00:00

    Try uninstalling this device and installing the driver I sent you

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