Logitech Camera Can't Install

Anonymous
2021-05-09T02:09:30+00:00

Hi, I purchased a Microsoft Surface Laptop 4, and can't install either of my Logitech Webcams.  When I plug in the C910, it installs with an Exclamation point next to it.  When I plug in another one, it comes up with installing the Webcam Pro 9000 and the exclamation point.  I have tried to uninstall, install, reboot, multiple things, and I keep coming back to the same problem.  I can't find any drivers to install on the logitech website.  

I have looked at multiple threads on this site and tried several things and failed.  Any ideas?

Thanks,

Mitchell

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-13T21:46:01+00:00

    Have you any Logitech camera software still installed (listed in Apps and Features)?

    If so, can you uninstall that software and check again for those three drivers.

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  2. Anonymous
    2021-05-13T14:16:47+00:00

    Yes...they are there.

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  3. Anonymous
    2021-05-13T09:45:02+00:00

    In the C:\Windows\Sytem32\drivers folder do the following drivers exist?:

    lvrs64.sys

    lvuvc64.sys

    lvbflt64.sys

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  4. Anonymous
    2021-05-13T04:56:25+00:00

    Hi Auggie,

    Here is a new link.  I deleted the other file.  Sorry.

    https://1drv.ms/t/s!AlibfG954f84gasE2Lw9Us83_wPVbA?e=oWvRxv

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  5. Anonymous
    2021-05-13T03:33:24+00:00

    Hi Auggy,

    I didn't realize I could this this...I see the 2 logitech drivers.  Let me know if you want me to delete them. https://1drv.ms/t/s!AlibfG954f84gasDqSug1hxyhwN8vA?e=Ol4DFF

    Thanks,

    Mitchell

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