I run out of ideas, maybe someone else can help you with this, you already gave enough information to anyone understand your issue.
Logitech Camera Can't Install
Hi, I purchased a Microsoft Surface Laptop 4, and can't install either of my Logitech Webcams. When I plug in the C910, it installs with an Exclamation point next to it. When I plug in another one, it comes up with installing the Webcam Pro 9000 and the exclamation point. I have tried to uninstall, install, reboot, multiple things, and I keep coming back to the same problem. I can't find any drivers to install on the logitech website.
I have looked at multiple threads on this site and tried several things and failed. Any ideas?
Thanks,
Mitchell
Windows for home | Windows 10 | Devices and drivers
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53 answers
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Anonymous
2021-05-11T20:02:17+00:00 Hi Rodrigo,
That is the version that I tried. I tried it again, and it failed again. I removed the device software, installed the Logitech software, and it failed.
Any other thoughts?
Thanks,
Mitchell
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Rodrigo Queiroz 78,705 Reputation points Independent Advisor2021-05-11T19:13:58+00:00 The driver is in this link below
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Anonymous
2021-05-11T19:06:20+00:00 Hi Rodrigo,
I don't have an eMail with a driver. Did you send to my email? I checked my Junk folder and it is not there. Thanks!
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Rodrigo Queiroz 78,705 Reputation points Independent Advisor2021-05-11T16:50:37+00:00 Try uninstalling this device and installing the driver I sent you